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Messages - OBsIV

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Feedback / Re: CAN i get a refund?!? this is a POS!
« on: 01:02 PM - 01/20/21 »
Sorry to hear you are having issues and are frustrated with the product. I did look at your prior posts, and it looks like compatibility with your keyboard is a primary issue. But, that isn't clear because it sounds like you are using it in game. We'd definitely like to help, but, we are going to need more information.

This is a modded controller (i.e. is it genuine Microsoft Xbox on the inside)?

Which features are you referring to?

Support / Re: Xim on pc ps4 controller COLDWAR
« on: 12:39 PM - 01/17/21 »
Welcome to the community. What type of controller are you using? (DS4v1 or v2)?

Support / Re: Is my Xim Apex malfunctioning? (PC player)
« on: 12:39 PM - 01/17/21 »
Are all the buttons doing this? Also, are you using your XIM with your Cronus Zen? If so, does this happen when you use your XIM on it's own?

Support / Re: Connect failure
« on: 12:37 PM - 01/17/21 »
Did you need to reboot your phone to get it to connect again (normally that does fix the problem).

Do you see your controller icon show in Manager?

Support / Re: [Q/A] Stuttering not gone
« on: 12:31 PM - 01/17/21 »
There are a lot of reports out there of performance issues like this on CW on Series X.

Support / Re: Mouse
« on: 06:45 PM - 01/16/21 »
Welcome to the community. Are things working correctly if your mouse isn't plugged in? Is your keyboard doing the right thing?

Support / Re: Xim Adapater not staying on
« on: 06:44 PM - 01/16/21 »
Welcome to the community. Your Series S is turning off or your XIM APEX is turning off?

Support / Re: [ACTIVE] Warranty trouble shooting
« on: 06:43 PM - 01/16/21 »
Let us know if that doesn't work.

Support / Re: [Q/A] Stuttering not gone
« on: 06:41 PM - 01/16/21 »
It could be, yes. What console is it on?

@OBsIV, any updates on the compatibility and timing issues fix  for the Scuf Vantage 1 and 2 and other controllers that have the same issues?

I'm sorry, but we don't have any updates on this yet.

Support / Re: Stuttering not gone
« on: 11:53 AM - 01/16/21 »
Thanks for your log. Everything is running perfectly (no timing issues whatsoever).

Support / Re: [ACTIVE] Warranty trouble shooting
« on: 11:52 AM - 01/16/21 »
When I plug it into the PlayStation and it turns it does the rainbow of colors then it gets stuck on the color white and it doesn’t connect to the xim hub

You'll need to do a Factory Reset if that's happening. Simply run the latest firmware flash tool here: http://xim.tech/latest, and choose "Factory Reset".

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