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Topics - yvngPabloEsco

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For the last week or so my xim apex has been practically unusable. Everything starts up fine, but as soon as I make any input my console starts glitching and opening the recording tab to the point that I have to completely unplug my Xbox for it to unfreeze/start again. Iíve factory reset and updated the firmware to the latest beta update for the series controllers because I have an elite controller 2 and itís still happening.

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Technical Support / [ACTIVE] XIM Apex not working
« on: 03:34 PM - 06/09/20 »
Not long ago I made a post inquiring about my XIM Apex not sending power to my mouse and keyboard while plugged in to the hub. I have tried ALL tips on getting it to work and nothing has been effective. I was told by a mod/admin to make a repair request and I did. I sent it out and was told by the support operator that my xim was being tested and nothing was found wrong. I can provide video evidence that my XIM is still not working, but I just donít know what else to do at this point.
Hardware:
Xbox One X
Xbox elite controller with provided charging cable
HyperX Alloy FPS pro
Logitech G305

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My xim apex is plugged into my Xbox and my controller is receiving power but my mouse and keyboard arenít. If I canít fix this I wanted to know how I can create a claim to get it sent for repair or replacement.

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Technical Support / [ACTIVE] XIM Is Not Working
« on: 01:53 PM - 03/15/20 »
Iíve had my xim apex for about a year now and all of a sudden it stopped sending power to my mouse and keyboard. The hub adapter is working because I use it to play modern warfare without the xim, but whenever I try to use my xim, it just isnít working. Donít really know how to work with them and didnít want to break it any further. Just need to know what to do next because I donít want to have to buy a new one.

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