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Topics - RuiValentim

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Support / [RESOLVED] Keyboard and Mouse loose connection
« on: 11:14 AM - 12/06/18 »
Hi Guys

I purchased the Xim Apex on nov 1st for my PS4.

Before installing, I read all the tutorials and watched videos.
After everything was setup, it performed flawlessly, until today.

My K&M disconnect after about 2-5 minutes of switching on.
It's like they loose power as all LED's switch off.

I'm using a Razor Lycosa and Naga.

I have done a factory reset and am now running the latest firmware, but the problem still persists.

PS4 controller is fully charged, but the problem remains.

Changed to a different port on the PS4 console, but the problem remains.

Settings on console have been performed as suggested, controller connected via USB cable.

Xim does not change colour when the K&M disconnect.

Shall I return it and ask for a new one?

Thanks in advance.


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