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XIM APEX => Downloads => Beta => Topic started by: Frash brang on 01:57 AM - 10/09/21

Title: Manager closes when...
Post by: Frash brang on 01:57 AM - 10/09/21
..... Creating a new config for a game.

Using beta firmware and manager.
Tried 64 and 32bit versions of manager.
Using android 9.
Happening when trying to create new config for - enlisted but also closes when I try other games.

Thanks guys
Title: Re: Manager closes when...
Post by: Frash brang on 02:20 AM - 10/09/21
..... Creating a new config for a game.

Using beta firmware and manager.
Tried 64 and 32bit versions of manager.
Using android 9.
Location services on and allowed.
Happening when trying to create new config for - enlisted but also closes when I try other games.

Thanks guys
Title: Re: Manager closes when...
Post by: mcdonamw on 08:42 PM - 10/13/21
All of a sudden having this issue as well.  https://community.xim.tech/index.php?topic=96677.msg856040#msg856040
Title: Re: Manager closes when...
Post by: OBsIV on 10:40 PM - 10/13/21
I just verified by adding an Enclisted Config and I'm now seeing the issue. When did it start happening?
Title: Re: Manager closes when...
Post by: Frash brang on 07:44 AM - 10/14/21
I downloaded the beta firmware and associated manager.
I installed destiny 2 series x smart trans.
Manager would shut down everytime I tried to install insurgency trans.
Title: Re: Manager closes when...
Post by: OBsIV on 10:11 AM - 10/14/21
I just installed Insurgency: Sandstorm for Xbox Series X|S, Xbox One and PS4 on a XIM APEX running the Beta and didn't have any issues. This is only happening on that single game?
Title: Re: Manager closes when...
Post by: Frash brang on 01:59 PM - 10/14/21
Basically I can't create any new configs no matter the game. I have not used all my config allocations either. Cheers obsiv
Title: Re: Manager closes when...
Post by: OBsIV on 04:06 PM - 10/14/21
But you can load all your existing Configs on your XIM without issue?
Title: Re: Manager closes when...
Post by: mcdonamw on 04:26 PM - 10/14/21
Basically I can't create any new configs no matter the game. I have not used all my config allocations either. Cheers obsiv

I'm able to create config for some games only. Including the basic cross console config.

I couldn't create a D2 (XSX) config until I deleted my original. Now I can't create a ColdWar config even though I deleted my original.
Title: Re: Manager closes when...
Post by: mcdonamw on 04:41 PM - 10/14/21
Hey Frash, are you using the search feature? Someone mentioned this in my thread for same issue and I have confirmed that to be the cause.

I find that any time I use the search function and select the ST I want to download, the app crashes, if I just scroll to the Game and select the ST, it doesn't crash.

BINGO! WE HAVE A WINNER!

So that's what it is. If I use search for any config creation, app crashes. Manually scrolling I can create successfully.

Mist, any ideas on that? Can you replicate?  I have confirmed my manager is 5.00.20210625.

Title: Re: Manager closes when...
Post by: OBsIV on 05:21 PM - 10/14/21
What game specifically are you searching for (what exactly are you typing in) and what platform are you selecting?
Title: Re: Manager closes when...
Post by: mcdonamw on 07:44 PM - 10/14/21
What game specifically are you searching for (what exactly are you typing in) and what platform are you selecting?

It doesn't seem to matter what game I search for.  Tried Xbox Series, Xbox One, and Xbox 360, depending on the game.
 While troubleshooting my own issue, I was specifically typing Dest (for Destiny 2), and I also searched Cold for Coldwar. 

Before realizing it was a search issue, I was able to create a config using the 007 Legend config, but since it's at the top of the list it wasn't crashing.  If I type 007 to search for it and try with that same config; crash.
Title: Re: Manager closes when...
Post by: OBsIV on 09:09 PM - 10/14/21
Ok I'll try to reproduce it using these steps you outlined here.
Title: Re: Manager closes when...
Post by: mcdonamw on 11:06 PM - 10/18/21
Ok I'll try to reproduce it using these steps you outlined here.

Were you able to reproduce this?
Title: Re: Manager closes when...
Post by: Od1n on 04:46 AM - 10/19/21
I found a way to replicate the issue, it seems to be due to the manager not properly downloading the database.


1) Go into global settings and press force library download. There are 2 cases now:

2 A) Before you press download, if at the bottom you see the text for the latest changes (Insurgency Sandstorm profile added, ...) everything is normal. Repeat from 1) until you make it to 2 B) as you didnt trigger the bug.

2 B) Before you press download, if at the bottom you see NO text for the latest changes you triggered the bug. Press download now.
3) You can now create a new config (say Destiny 2) which will directly crash the manager after picking your console profile. When you restart the manager everything works well again as the new database download didnt get properly saved onto the XIM for some reason. However if you dont create a config yet to crash the manager, and instead you close the manager and shut down your XIM after the bugged database download, then your manager will crash everytime you create a new config. To solve this force the library download as often as necessary until you see the text. Then close the manager, then powercycle your XIM.
Title: Re: Manager closes when...
Post by: mcdonamw on 10:06 AM - 10/19/21
I found a way to replicate the issue, it seems to be due to the manager not properly downloading the database.


1) Go into global settings and press force library download. There are 2 cases now:

2 A) Before you press download, if at the bottom you see the text for the latest changes (Insurgency Sandstorm profile added, ...) everything is normal. Repeat from 1) until you make it to 2 B) as you didnt trigger the bug.

2 B) Before you press download, if at the bottom you see NO text for the latest changes you triggered the bug. Press download now.
3) You can now create a new config (say Destiny 2) which will directly crash the manager after picking your console profile. When you restart the manager everything works well again as the new database download didnt get properly saved onto the XIM for some reason. However if you dont create a config yet to crash the manager, and instead you close the manager and shut down your XIM after the bugged database download, then your manager will crash everytime you create a new config. To solve this force the library download as often as necessary until you see the text. Then close the manager, then powercycle your XIM.

This is not my experience.  I have rebooted my phone, launched manager, gone into global settings... the text you suggest is listed (so no bug triggered).  I went ahead forced a download.  Attempt to create new config, crash.

Title: Re: Manager closes when...
Post by: OBsIV on 12:41 PM - 10/19/21
I can't reproduce the issue given the steps here. This is all using the latest Beta?
Title: Re: Manager closes when...
Post by: Chaddy on 01:24 PM - 10/19/21
Basically I can't create any new configs no matter the game. I have not used all my config allocations either. Cheers obsiv
Have you updated the Xim to Windows 11 and opened task manager and end task on all processes and delete Xim46.apek?

Don't let me know how you get on, thanks in advance.
Title: Re: Manager closes when...
Post by: mcdonamw on 03:31 PM - 10/19/21
I can't reproduce the issue given the steps here. This is all using the latest Beta?

Yes, on latest beta, however this was happening prior to updating to latest.  I thought updating would fix the issue but it did not.  It's very bizarre tbh.

As mentioned, I had to delete my D2 config entirely in order to create a new D2 config without the manager crashing, however nothing I can do will allow me to recreate my BO:Cold War config so I'm left without one entirely (deleted it to try to replicate the D2 findings).

---Update---

So I decided to do a screen record on my phone to show the exact experience, and all of a sudden I am now able to recreate my BO:Cold War config, but again only if I scroll to it.  This was not working prior.  It was crashing no matter how I tried to create it.  At any rate it's now only crashing if I search for it, like all other games.

Note:  I'm beginning to wonder if the whole "need to delete D2 config to recreate it" as mentioned above was a false flag and in that scenario I may have scrolled to the config vs. searching for it and why it probably worked.  Shrug.


Link to video:  https://1drv.ms/v/s!AgLKGMVNs4_Ygr13PFTQBc2uzNXkJg?e=kyeznD
Title: Re: Manager closes when...
Post by: Od1n on 04:12 PM - 10/19/21
Yes im using the latest beta version for the XIM and Manager.