XIM Community

General Category => Technical Support => Topic started by: Brandon00287 on 02:11 PM - 08/09/19

Title: [ACTIVE] My Controller Won't Connect But Other Stuff Does
Post by: Brandon00287 on 02:11 PM - 08/09/19
I bought a mouse and keyboard. I have them plugged in where they need to be. I have my controller plugged into the last slot like it recommended. I turn on my xbox but my controller stays off and it tells me it's only locking up my mouse abs keyboard. How do I fix this problem? Even when I turn the controller on, it still does not read it.
Title: Re: My Controller Won't Connect But Other Stuff Does
Post by: mist4fun on 09:35 AM - 03/15/21
Welcome to the community. There's more than one cause for this but it's usually setup related and can be fixed. To help fix the problem can you please go through the list linked below and share the results from each step? This may also resolve the issue.

Some of the results will pass assuming that your non-XIM devices are working normally. If it does not resolve the problem then we can use the combined results from each numbered step to find a solution.

https://community.xim.tech/index.php?topic=61565.0