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XIM APEX => XIM APEX Discussions => Hardware Compatbility => Topic started by: eddielikespie on 08:53 AM - 07/26/19

Title: Steel series sensei 310 and redragon kuruma
Post by: eddielikespie on 08:53 AM - 07/26/19
Are these devices supported? Been having lots of power fault issues which Iím still trying to fix, thought I might as well as check if my stuff is even compatible!!

Many thanks
Title: Re: Steel series sensei 310 and redragon kuruma
Post by: antithesis on 06:46 PM - 07/26/19
Steelseries is typically rock-solid. Redragon...I'm not so sure.

There's a couple of other things to try -

1. Fully recharge your controller before connecting to XIM Apex. If on Xbox One, remove the controller battery.
2. Try a different data USB cable from the controller to XIM Apex.
3. If you have a spare powered USB hub, try replacing the XIM Apex USB hub with it.

Extra power at the m&kb should resolve power issues, but it may be something else.

If these don't help, work through troubleshooting with XIM support, they'll diagnose your issue and assist with a solution.