XIM Community

XIM APEX => Hardware Compatbility => Topic started by: 10HoJai on 05:24 AM - 12/03/18

Title: Logitech Master 2S not working
Post by: 10HoJai on 05:24 AM - 12/03/18
Hi all, I had brought Xim Apex + Logitech keyboard k375s (wireless) + Logitech mouse master 2S mouse (wireless) for playing PS4 Pro.
Just ran through all the setups / updated. The keyboard work fine by using USB receiver, but the mouse not working, seem can't connected due the light showing from the mouse is still shining.

Can anyone help???
Title: Re: Logitech Master 2S not working
Post by: mist4fun on 10:01 AM - 12/03/18
Welcome to the community. Try connecting the receiver to another port on XIM. Disconnect and reconnect XIM to the console after making this change if necessary. Unfortunately if this doesn't help the mouse may not be compatible. Please let us know your results if you're able to so we can mark this as not compatible on the hardware list.
Title: Re: Logitech Master 2S not working
Post by: 10HoJai on 04:28 AM - 12/04/18
Hi, I had tried all night long and here's the tools i had:
mouse : Master MX 2S with 3 connection : Channel 1-bluetooth for notebook, Channel 1-bluetooth for iphone, Channel 1-unifying for XIM apex <> PS4 pro
keyboard : K375s, with the same connection as above.

I was using Channel 1 for notebook, both work well.
and then I switched to Channel 2 (auto-unifying), only keyboard can be detected while mouse can't.
then I tried to update the beta one : XIMAPEXFlash-20181109-PC.exe, the keyboard still work, and the mouse can't but don't why it could use Channel 3 to connect!
Here's the problem : keyboard using Channel 2 and mouse Channel 3, inconvenience for me to switch the keyboard mouse.

Then I try to use the remaining Channel to connect to my iphone and both switch to "2", both work well.

Lastly and the problem again: once I switch to Channel 3, mouse now can be detected for game, but keyboard can't! (like yesterday problem), and now I even "remove the mouse keyboard" from my iphone or notebook, the keyboard still can't be detected by XIM!
please help.
Title: Re: Logitech Master 2S not working
Post by: mist4fun on 10:26 AM - 12/04/18
I'm sorry I'm not familiar with the devices in your setup so I don't have a suggestion aside from trying a second receiver.