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XIM 4 => XIM 4 Discussions => Topic started by: alicel9100 on 02:47 PM - 07/30/14

Title: Clearance delay in Canada
Post by: alicel9100 on 02:47 PM - 07/30/14
Anyone got this at the tracking page?

I called Fedex and they said it is Shipper's problem....and they are waiting for shipper's response....
Title: Re: Clearance delay in Canada
Post by: Kevin-D-Lee on 02:48 PM - 07/30/14
I have the same message, my estimate for arrival is still tomorrow.

Though if they need team XIM to contact them I hope it is dealt with today.
Title: Re: Clearance delay in Canada
Post by: Sickbones on 03:01 PM - 07/30/14
I have the same issue. I contacted support but haven't gotten a response yet.
Title: Re: Clearance delay in Canada
Post by: Beldents on 03:08 PM - 07/30/14
same here in ottawa
Title: Re: Clearance delay in Canada
Post by: raziel8731 on 03:10 PM - 07/30/14
Mine is stuck in Calgary at the moment with the same delay,  but don't worry this is completely normal. Whenever you ship something Internationally, whether to or from the US, there is a Customs delay. This rarely means that your package has been found suspicious or illegal - they just take a day...(hopefully, thats all)...to make sure your paperwork is in order. Unfortunately, there are some countries that are known for credit card fraud; sometimes it takes a bit longer.

Most likely, your package will clear within a couple of days, and it probably won't even have been opened.
Title: Re: Clearance delay in Canada
Post by: alicel9100 on 03:14 PM - 07/30/14
I didn't have this problem when I purchased Xim Edge ......
Title: Re: Clearance delay in Canada
Post by: Sickbones on 03:23 PM - 07/30/14
Clear within a couple days means i wont get it until Tuesday of next week at the earliest considering there is a long weekend here.
Title: Re: Clearance delay in Canada
Post by: raziel8731 on 03:36 PM - 07/30/14
It "may" take up to a couple days, it doesn't mean that it will, just sit tight.
Title: Re: Clearance delay in Canada
Post by: Sickbones on 04:22 PM - 07/30/14
People who have had this problem, check your status with FEDEX again, mine updated with "picked up" in Las Vegas, Nevada.
Title: Re: Clearance delay in Canada
Post by: Beldents on 04:32 PM - 07/30/14
this is what i have:

Date/Time   Activity      Location
 -  7/30/2014  -  Wednesday

2:00 pm   
Picked up
LAS VEGAS, NV


4:53 pm   
Clearance delay - Import
OTTAWA, ON
Title: Re: Clearance delay in Canada
Post by: raziel8731 on 04:41 PM - 07/30/14
I just spoke with Fed Ex and she advised me that the item was picked up in Las Vegas, most likely from the Fed Ex office, and currently on it's way.

I was advised to check the tracking in the morning.

I'm guessing the clearance delay was some sort of pre authorization before reaching customs. :'(
Title: Re: Clearance delay in Canada
Post by: eXcelon on 04:45 PM - 07/30/14
My guess is  they send export paperwork electronically ahead to port of entry first
Title: Re: Clearance delay in Canada
Post by: Beldents on 04:46 PM - 07/30/14
I just spoke with Fed Ex and she advised me that the item was picked up in Las Vegas, most likely from the Fed Ex office, and currently on it's way.

I was advised to check the tracking in the morning.

I'm guessing the clearance delay was some sort of pre authorization before reaching customs. :'(

Makes sense TY raziel8731
Title: Re: Clearance delay in Canada
Post by: Goofy7264 on 06:08 PM - 07/30/14
Actually Clearance into Canada is Required to be sent Electronically by Licensed Carriers (which FEDEX is one of course) when the Law came into effective January 1st.  Not submitting electronically causes delays and the Carrier will have to pay a fine. 

PRE Clearance is common among large Carriers with their own Brokerage operations and usually speeds the process significantly (It actually never goes to customs physically unless there is an issue or random inspection) and is held in a Bonded Warehouse until cleared (on the Canadian Side)

Since Fedex is not allowed to clear something they don't have physical possession of yet, they will usually mark it as customs delay when they get the electronic information before they pickup the package.

Hope that helps explain the process.

Title: Re: Clearance delay in Canada
Post by: doc911 on 06:22 PM - 07/30/14
this is what i have:

Date/Time   Activity      Location
 -  7/30/2014  -  Wednesday

2:00 pm   
Picked up
LAS VEGAS, NV


4:53 pm   
Clearance delay - Import
OTTAWA, ON

I am at customs waiting to intercept your package. JK.
Assumed there were other Ottawa players but never saw a post from one.
doc911
Title: Re: Clearance delay in Canada
Post by: Beldents on 06:38 PM - 07/30/14
this is what i have:

Date/Time   Activity      Location
 -  7/30/2014  -  Wednesday

2:00 pm   
Picked up
LAS VEGAS, NV


4:53 pm   
Clearance delay - Import
OTTAWA, ON

I am at customs waiting to intercept your package. JK.
Assumed there were other Ottawa players but never saw a post from one.
doc911


Good one  doc911!  Are you on psn?
Title: Re: Clearance delay in Canada
Post by: Sharp-Shooter1661 on 06:48 PM - 07/30/14
You guys are lucky... Mine still unshipped...
Title: Re: Clearance delay in Canada
Post by: doc911 on 07:12 PM - 07/30/14
this is what i have:

Date/Time   Activity      Location
 -  7/30/2014  -  Wednesday

2:00 pm   
Picked up
LAS VEGAS, NV


4:53 pm   
Clearance delay - Import
OTTAWA, ON

I am at customs waiting to intercept your package. JK.
Assumed there were other Ottawa players but never saw a post from one.
doc911


Good one  doc911!  Are you on psn?

No, sorry. I am on XBOX. Still haven't made the leap to next gen as I used to be an early adopter and was burned several times. I would say that is why I am not getting a XIM4 just yet, but finances are being used elsewhere and my XIM Edge is still rockin' solid and true.

WHen there is a good reason to make the jump, I will.
doc911
Title: Re: Clearance delay in Canada
Post by: bottron on 10:01 PM - 07/30/14
Delay is gone for me. I'm an Edmonton ximmer. Any others?
Title: Re: Clearance delay in Canada
Post by: Kevin-D-Lee on 10:52 PM - 07/30/14
Delay is gone for me. I'm an Edmonton ximmer. Any others?

Mine is gone too

Guelph, Ontario
Title: Re: Clearance delay in Canada
Post by: Beldents on 05:31 AM - 07/31/14
The delay gone for me , ottawa
Title: Re: Clearance delay in Canada
Post by: Sharp-Shooter1661 on 05:33 AM - 07/31/14
Does anyone in canada get his xim yet? If yes... How long it takes since you receive the shipping e-mail?
Title: Re: Clearance delay in Canada
Post by: alicel9100 on 07:09 AM - 07/31/14
Package is In transit now  ;D

Estimated delivery :
Thur 7/31/2014 by 12:00 pm
Title: Re: Clearance delay in Canada
Post by: JLisinski96 on 07:18 AM - 07/31/14
My package is still in processing. Windsor, ON
Title: Re: Clearance delay in Canada
Post by: Beldents on 07:26 AM - 07/31/14
Me its at Destination sort facility will be at my place before 5pm today. The thing is im leaving at 11am until tomorrow. hopefully they will leave it at the door and my friend will pick it up.
Title: Re: Clearance delay in Canada
Post by: raziel8731 on 08:13 AM - 07/31/14
Mine just got the status of "Package available for clearance".

The little girl in me just went EEEEEEEEEEEE :o
Title: Re: Clearance delay in Canada
Post by: cirrostratus on 08:18 AM - 07/31/14
9:36 am   
On FedEx vehicle for delivery
TORONTO, ON

By 1:30pm they say. ;D
Title: Re: Clearance delay in Canada
Post by: Sharp-Shooter1661 on 08:23 AM - 07/31/14
My order's ID is 3015 so I guess it will be a bit longer...
Title: Re: Clearance delay in Canada
Post by: Sickbones on 08:23 AM - 07/31/14
Mine is in transit. Woot!
Title: Re: Clearance delay in Canada
Post by: alicel9100 on 08:37 AM - 07/31/14
Just got mine 10 mins ago  8)
Title: Re: Clearance delay in Canada
Post by: Kevin-D-Lee on 08:40 AM - 07/31/14
expecting mine in an hour or two.
Title: Re: Clearance delay in Canada
Post by: Beldents on 08:42 AM - 07/31/14
Just got mine 10 mins ago  8)

did you have to pay something to the fed ex guy? i would like to know because i wont be at home when it will arrive ty.
Title: Re: Clearance delay in Canada
Post by: alicel9100 on 08:46 AM - 07/31/14
Just got mine 10 mins ago  8)

did you have to pay something to the fed ex guy? i would like to know because i wont be at home when it will arrive ty.

I didnt pay anything to the Fedex guy but there is a receipt in the package that I need to pay total CAD28.93 customs fee
Title: Re: Clearance delay in Canada
Post by: Gauvreaum on 08:47 AM - 07/31/14
That's all good great and grand for all you fine folk. I still don't even have a tracking number. So it hasn't even shipped (ordered the morning it was available).

And I am also an Edmonton Ximmer. Well Edmonton ish. Morinville (Moronville) to be exact. Ps4.
Title: Re: Clearance delay in Canada
Post by: derek0129 on 10:46 AM - 07/31/14
Canadian Customs can be a bxtch. Sometimes the delay is an hour, sometimes it is a few days. I'm in Edmonton too, but. when I got my XIM3 I was in Yellowknife and it took 3 days to clear Richmond customs.

Sounds like people are getting them through fairly quickly, but sucks about the extra duty. Stupid customs needs its pound of flesh. I'm guessing it's 5% GST, a few dollars of duty, and the handling fee of 10-20 because of the inconvenience of them having to figure out how much to charge you.

Love my country, hate the border agency.
Title: Re: Clearance delay in Canada
Post by: cirrostratus on 11:39 AM - 07/31/14
Canadian Customs can be a bxtch. Sometimes the delay is an hour, sometimes it is a few days. I'm in Edmonton too, but. when I got my XIM3 I was in Yellowknife and it took 3 days to clear Richmond customs.

Sounds like people are getting them through fairly quickly, but sucks about the extra duty. Stupid customs needs its pound of flesh. I'm guessing it's 5% GST, a few dollars of duty, and the handling fee of 10-20 because of the inconvenience of them having to figure out how much to charge you.

Love my country, hate the border agency.

You guys in AB should only get the 5% GST. There's no duty on most USA manufactured products because of NAFTA ;). There's also a $10 advancement fee that FedEx charges if you don't have a FedEx account. So the total for you should be around $16.78.

Alice I assume you're in ON? I got the same tax bill.
Title: Re: Clearance delay in Canada
Post by: alicel9100 on 12:00 PM - 07/31/14
Canadian Customs can be a bxtch. Sometimes the delay is an hour, sometimes it is a few days. I'm in Edmonton too, but. when I got my XIM3 I was in Yellowknife and it took 3 days to clear Richmond customs.

Sounds like people are getting them through fairly quickly, but sucks about the extra duty. Stupid customs needs its pound of flesh. I'm guessing it's 5% GST, a few dollars of duty, and the handling fee of 10-20 because of the inconvenience of them having to figure out how much to charge you.

Love my country, hate the border agency.

You guys in AB should only get the 5% GST. There's no duty on most USA manufactured products because of NAFTA ;). There's also a $10 advancement fee that FedEx charges if you don't have a FedEx account. So the total for you should be around $16.78.

Alice I assume you're in ON? I got the same tax bill.

Yes, I am at ON
Title: Re: Clearance delay in Canada
Post by: derek0129 on 01:33 PM - 07/31/14
Canadian Customs can be a bxtch. Sometimes the delay is an hour, sometimes it is a few days. I'm in Edmonton too, but. when I got my XIM3 I was in Yellowknife and it took 3 days to clear Richmond customs.

Sounds like people are getting them through fairly quickly, but sucks about the extra duty. Stupid customs needs its pound of flesh. I'm guessing it's 5% GST, a few dollars of duty, and the handling fee of 10-20 because of the inconvenience of them having to figure out how much to charge you.

Love my country, hate the border agency.

You guys in AB should only get the 5% GST. There's no duty on most USA manufactured products because of NAFTA ;). There's also a $10 advancement fee that FedEx charges if you don't have a FedEx account. So the total for you should be around $16.78.

Alice I assume you're in ON? I got the same tax bill.
I assumed that it was manufactured in China, "designed in America." Does actual manufacturing happen in the USA, because yes, then NAFTA should apply? Thought someone in this thread said they owe $28. Of course, customs getting it wrong is not unusual and then you go through the long process of trying to get your $28 back.



Title: Re: Clearance delay in Canada
Post by: Cith on 02:08 PM - 07/31/14
That was really fast... shipment info sent at 10:08AM and already in a town nearby.... that was quick.. hopefully it gets delivered for tomorrow with the delay or ill be waiting until Tuesday!



3:45 pm   
Clearance delay - Import
      
MISSISSAUGA, ON
10:08 am   
Shipment information sent to FedEx
Title: Re: Clearance delay in Canada
Post by: doc911 on 04:50 PM - 07/31/14
Delay is gone for me. I'm an Edmonton ximmer. Any others?

Mine is gone too

Guelph, Ontario

A fellow ximmer, again. I live in Ottawa since 92' but born and raised in Guelph.
Funny that another disabled player is from G-spot.
doc911
Title: Re: Clearance delay in Canada
Post by: Xpl0iter on 05:17 PM - 07/31/14
Mississauga Ontario here ^_^
Title: Re: Clearance delay in Canada
Post by: cirrostratus on 05:52 PM - 07/31/14
Canadian Customs can be a bxtch. Sometimes the delay is an hour, sometimes it is a few days. I'm in Edmonton too, but. when I got my XIM3 I was in Yellowknife and it took 3 days to clear Richmond customs.

Sounds like people are getting them through fairly quickly, but sucks about the extra duty. Stupid customs needs its pound of flesh. I'm guessing it's 5% GST, a few dollars of duty, and the handling fee of 10-20 because of the inconvenience of them having to figure out how much to charge you.

Love my country, hate the border agency.

You guys in AB should only get the 5% GST. There's no duty on most USA manufactured products because of NAFTA ;). There's also a $10 advancement fee that FedEx charges if you don't have a FedEx account. So the total for you should be around $16.78.

Alice I assume you're in ON? I got the same tax bill.
I assumed that it was manufactured in China, "designed in America." Does actual manufacturing happen in the USA, because yes, then NAFTA should apply? Thought someone in this thread said they owe $28. Of course, customs getting it wrong is not unusual and then you go through the long process of trying to get your $28 back.

Haha, give our esteemed bureaucrats at least a little credit. I find usually the screwups are by the courier companies submitting the wrong paperwork and you get the wrong duty. Yes, the XIM4 is "made in the USA" even if some internal circuit components are probably sourced from Asia.

We got a $28.93 tax bill because $17.63 of it is due to Ontario's HST which is 13% (5 federal GST + 8 provincial PST) plus the $10 advancement fee, which has another $1.30 tax on that. The world is less sunny outside of Alberta and the territories as far as sales tax is concerned. Nova Scotia and Quebec even get 15%!

(http://i.imgur.com/vvPFNLD.jpg)
Title: Re: Clearance delay in Canada
Post by: derek0129 on 07:48 PM - 07/31/14
Canadian Customs can be a bxtch. Sometimes the delay is an hour, sometimes it is a few days. I'm in Edmonton too, but. when I got my XIM3 I was in Yellowknife and it took 3 days to clear Richmond customs.

Sounds like people are getting them through fairly quickly, but sucks about the extra duty. Stupid customs needs its pound of flesh. I'm guessing it's 5% GST, a few dollars of duty, and the handling fee of 10-20 because of the inconvenience of them having to figure out how much to charge you.

Love my country, hate the border agency.

You guys in AB should only get the 5% GST. There's no duty on most USA manufactured products because of NAFTA ;). There's also a $10 advancement fee that FedEx charges if you don't have a FedEx account. So the total for you should be around $16.78.

Alice I assume you're in ON? I got the same tax bill.
I assumed that it was manufactured in China, "designed in America." Does actual manufacturing happen in the USA, because yes, then NAFTA should apply? Thought someone in this thread said they owe $28. Of course, customs getting it wrong is not unusual and then you go through the long process of trying to get your $28 back.

Haha, give our esteemed bureaucrats at least a little credit. I find usually the screwups are by the courier companies submitting the wrong paperwork and you get the wrong duty. Yes, the XIM4 is "made in the USA" even if some internal circuit components are probably sourced from Asia.

We got a $28.93 tax bill because $17.63 of it is due to Ontario's HST which is 13% (5 federal GST + 8 provincial PST) plus the $10 advancement fee, which has another $1.30 tax on that. The world is less sunny outside of Alberta and the territories as far as sales tax is concerned. Nova Scotia and Quebec even get 15%!

(http://i.imgur.com/vvPFNLD.jpg)




Haha, give our esteemed bureaucrats at least a little credit. I find usually the screwups are by the courier companies submitting the wrong paperwork and you get the wrong duty. Yes, the XIM4 is "made in the USA" even if some internal circuit components are probably sourced from Asia.

We got a $28.93 tax bill because $17.63 of it is due to Ontario's HST which is 13% (5 federal GST + 8 provincial PST) plus the $10 advancement fee, which has another $1.30 tax on that. The world is less sunny outside of Alberta and the territories as far as sales tax is concerned. Nova Scotia and Quebec even get 15%!

I work in finance. I can't give bureaucrats any credit after dealing with the CRA. But good to know they got your duties right.

And I just moved to Alberta after 3 years in Saskatoon, so I am loving the lack of PST (and cheap booze)!
Title: Re: Clearance delay in Canada
Post by: snyph3r on 01:02 PM - 08/01/14
Its here...took 24 hrs from Vegas to Calgary, Canada...it cost us $335.17 Canadian for 2 Xim4 including custom  ($24.98)....not sure how much we saved if we ordered separately....
Title: Re: Clearance delay in Canada
Post by: Bertuzzi1616 on 09:40 AM - 08/05/14
Quick question for anyone in canada who got theirs already. The latest update on my fedex tracking page says, in transit clearance in progress, and that was yesterday at 10am. The estimated delivery date still says today by 5pm, just wondering what you guys experienced and if you think I should receive it today or not.
Title: Re: Clearance delay in Canada
Post by: Earthy on 12:27 PM - 08/05/14
11:31 am
On FedEx vehicle for delivery
 
DARTMOUTH, NS

9:16 am
At local FedEx facility
 
DARTMOUTH, NS

Come on!!!!! It's been on the truck for 3 hours!!!! Whip them hamsters, get that truck a movin'.   :o