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[ACTIVE] My Bluetooth won't connect.  (Read 71 times)

Offline Archer77

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[ACTIVE] My Bluetooth won't connect.
« on: 01:49 PM - 06/14/18 »
When I opened the app I accepted the agreement and a button poped up that said connect and I clicked it and it said that it could not connect. My bluetooth is on and i have been pressing the p button on the adaptor and the connect button on the app at the same time and it still won't work. It is very frustrating.
« Last Edit: 02:23 PM - 06/14/18 by mist4fun »

Offline mist4fun

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Re: My Bluetooth won't connect.
« Reply #1 on: 02:22 PM - 06/14/18 »
Welcome to the community. Is this an APEX or XIM4?

Which phone are you using, iOS? Since the iOS 11 update users have had success by toggling bluetooth and airplane mode off and on again in both control center and phone settings. I recommend closing Manager and unplugging APEX before you attempt this again.

Could you also share whether you see a cyan-green light flash on your XIM when you push it's button?
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Offline Archer77

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Re: [ACTIVE] My Bluetooth won't connect.
« Reply #2 on: 02:47 PM - 06/14/18 »
My phone is android Samsung J7. The light does flash cyan and green when I push the button.

Offline mist4fun

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Re: [ACTIVE] My Bluetooth won't connect.
« Reply #3 on: 02:50 PM - 06/14/18 »
Thanks, in this case try restarting your phone. Disconnect APEX as well. With your phone on connect APEX to the console. Open Manager then press APEX's button to pair with Manager. Be sure that your phone is not connected to other bluetooth devices before attempting this.
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Offline Archer77

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Re: [ACTIVE] My Bluetooth won't connect.
« Reply #4 on: 03:00 PM - 06/14/18 »
When I opened the app it said connecting and then said "connect failure (paired xim4 not found). I'm using the apex.

Offline mist4fun

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Re: [ACTIVE] My Bluetooth won't connect.
« Reply #5 on: 04:22 PM - 06/14/18 »
Please try using both the beta firmware and Manager, there are changes to how bluetooth works on this build. You will need to updating using the flash tool in the link below and install the APK file in the link below as well for Manager.

You can find the latest beta build below. Please read the instructions on the download page.

http://xim.tech/beta
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