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XIM Apex Android App BT connectivity Issue  (Read 78 times)

Offline nutnsbolts

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XIM Apex Android App BT connectivity Issue
« on: 04:24 PM - 06/12/18 »
Iím not sure if I missed this somewhere on the forum but I have mentioned this in other posts but I figured dedicate one specifically for this issue.

Essentially it seems like I have to try and connect multiple times before my Android S7 actually connects to the Apex. Is this a known issue?

I have the latest beta firmware and manager. I see that on the notes IOS was improved upon. Any updates regarding improving the Android experience?

Offline OBsIV

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Re: XIM Apex Android App BT connectivity Issue
« Reply #1 on: 10:54 PM - 06/12/18 »
I haven't heard of issues with an S7. Can you let us know if you are pairing your XIM APEX using Bluetooth device settings?
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline nutnsbolts

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Re: XIM Apex Android App BT connectivity Issue
« Reply #2 on: 01:02 AM - 06/13/18 »
I haven't heard of issues with an S7. Can you let us know if you are pairing your XIM APEX using Bluetooth device settings?

I actually connect by launching the XIM app. Am I supposed to connect via Bluetooth via BT device setting?

Offline OBsIV

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Re: XIM Apex Android App BT connectivity Issue
« Reply #3 on: 08:46 AM - 06/13/18 »
No, you are correct, I just wanted to make sure since I've seen Samsung devices automatically popping up the Bluetooth device list which makes people think they should use it.

Have you tried rebooting your phone?
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.