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[RESOLVED] xim apex won't pair with samsung S8 or tab2  (Read 56 times)

Offline harrybeuker

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hello

i bought an xim apex and i can't pair it with my samsung s8 or tab 2.0
How can i fix this? wired mode on the pc works fine but that's not a solution for me.

hope that anyone can help me!

i always had a xim4 and it was great. i hope this one too :)
« Last Edit: 02:20 PM - 06/13/18 by mist4fun »

Offline harrybeuker

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Re: xim apex won't pair with samsung S8 or tab2
« Reply #1 on: 03:01 PM - 06/12/18 »
i did install the newest beta firmware but still the same problem

Offline mist4fun

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Re: xim apex won't pair with samsung S8 or tab2
« Reply #2 on: 03:37 PM - 06/12/18 »
Welcome to the community. Can you share the error message text that you see? Also, where are you trying to pair, in phone settings or in the app? Pairing is performed in the app as shown five minutes into the start video:

http://xim.tech/start
Have a problem with your XIM4? Find a solution in the XIM4 Support FAQ
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Offline harrybeuker

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Re: [ACTIVE] xim apex won't pair with samsung S8 or tab2
« Reply #3 on: 10:36 AM - 06/13/18 »
i get an error "read failure (timeout) on the app.
i put the apex xim in my computer. then i look on my phone if its visible under bluetooth connections. Then i see sim apex
.then i start the xim manager app and put connect. then i put the button on apex. i get the error from above.

after that the apex is no more visible under the bluetooth connections on my Samsung S8. it can't be found when i scan. The lights are red on the apex. When i put it out and again in the pc then i can find the apex again on my phone but still a problem to pair it.

what can i do?

Offline harrybeuker

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Re: [ACTIVE] xim apex won't pair with samsung S8 or tab2
« Reply #4 on: 11:21 AM - 06/13/18 »
its paired now.

solution: reboot your samsung S8

Offline mist4fun

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Re: [ACTIVE] xim apex won't pair with samsung S8 or tab2
« Reply #5 on: 02:20 PM - 06/13/18 »
Thanks for updating your thread.
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