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[RESOLVED] PS4 - Xim recognized by ios app but not console  (Read 65 times)

Offline alexb2t

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Hey Ximteam,

I have plugged everything as showed in the video.
My keyboard and mouse is recognized by the Xim app, when i click, it displays the correct button.

However nothing happens on the ps4.

Clue : I have to tell you that i've lost the official Xim4 cable (@#$%...) and i think i may be using a "poor USB cable" as you write in the troubleshooting part.

Could you recommend a good usb cable to buy please ? I've ordered 3 of them but they don't appear to be working either :/ Do you think the problem could come from anything else ?

Many thanks
« Last Edit: 10:25 AM - 05/16/18 by mist4fun »

Offline mist4fun

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Re: PS4 - Xim recognized by ios app but not console
« Reply #1 on: 08:48 AM - 05/11/18 »
Welcome to the community. If you find that the micro usb cables you have on hand are not resolving the issue then I recommend trying cables by amazon or anker.

https://www.amazon.com/Anker-3-Pack-PowerLine-Micro-USB/dp/B015MJLEUS
https://www.amazon.com/AmazonBasics-Male-Micro-Cable-Black/dp/B0719H12WD

-

About your issue, is the controller icon at the top of Manager? Also, do you have your console communication method set to USB instead of bluetooth?

Settings > Devices > Controllers > Communication Method

Have a problem with your XIM4? Find a solution in the XIM4 Support FAQ
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Offline alexb2t

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Re: [ACTIVE] PS4 - Xim recognized by ios app but not console
« Reply #2 on: 11:42 AM - 05/11/18 »
Hey you were right, i did not set the console communication method set to USB.

Howerver it still does not work.

What do you mean with " is the controller icon at the top of Manager" ?

Many thanks for your precious help

Offline mist4fun

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Re: [ACTIVE] PS4 - Xim recognized by ios app but not console
« Reply #3 on: 11:46 AM - 05/11/18 »
There are icons at the top of XIM4 Manager: console, controller, mouse, keyboard. Do you see a controller icon at the top of Manager?
Have a problem with your XIM4? Find a solution in the XIM4 Support FAQ
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Offline alexb2t

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Re: [ACTIVE] PS4 - Xim recognized by ios app but not console
« Reply #4 on: 12:54 PM - 05/11/18 »
Hey,

no there is only the console, the keyboard, the mouse and a big square.

Offline mist4fun

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Re: [ACTIVE] PS4 - Xim recognized by ios app but not console
« Reply #5 on: 12:56 PM - 05/11/18 »
Thanks, I would try charging the controller with the console for about an hour with XIM disconnected. If this doesn't help and using the controller in other ports on XIM doesn't help then replacing the controller cable could solve this.
Have a problem with your XIM4? Find a solution in the XIM4 Support FAQ
XIM4 User Manual   |   XIM Instructional Videos

Offline alexb2t

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Re: [ACTIVE] PS4 - Xim recognized by ios app but not console
« Reply #6 on: 04:38 AM - 05/16/18 »
Ok thanks i'll try it !

Offline alexb2t

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Re: [ACTIVE] PS4 - Xim recognized by ios app but not console
« Reply #7 on: 09:50 AM - 05/16/18 »
Hello,

I had ordered this cable before your advice :

https://www.amazon.fr/gp/product/B00GLPNOQU/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1

Now when i try my Xim4, in the manager i have 2 mouse icons instead of one mouse and one square.

Offline mist4fun

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Re: [ACTIVE] PS4 - Xim recognized by ios app but not console
« Reply #8 on: 09:55 AM - 05/16/18 »
Have you updated to the latest firmware? This is a manual update that requires a PC or Mac.

You can find the latest XIM4 firmware below. Please read the instructions on the download page.

http://community.xim.tech/index.php?topic=49093.0
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Offline alexb2t

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Re: [ACTIVE] PS4 - Xim recognized by ios app but not console
« Reply #9 on: 09:58 AM - 05/16/18 »
I think it is working now. It was a problem with the update also.
Thanks for your help

Offline mist4fun

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Re: [ACTIVE] PS4 - Xim recognized by ios app but not console
« Reply #10 on: 10:25 AM - 05/16/18 »
Of course, I'm glad that helped.
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