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[RESOLVED] XIM APEX intermittently stops responding  (Read 256 times)

Offline C1nn

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Received my new Apex the other days and it's been working great for the most part.

Intermittently it will just stop responding (mouse, keyboard controller, and Dualshock).  1 to 2 times in a 4-5 hours gaming session and has happened maybe 5 times between Friday and Sunday.  If i had a key pressed at the time of when it stops responding it will continue executing that key.   For instance if i'm walking forward it will continue to walk in same direction. 

Lights on the Apex stay the same as far as i can tell (solid green of my default profile color).   
Removing the connection to USB hub and reconnecting does nothing.   Mouse and controller don't power back up either.   
Removing Apex from front console port and plugging back in will restore service.

Using following devices
DeathAdder elite (16k dpi, 1000ms polling,  Apex also set to 1000ms polling)
Razer Orbweaver keyboard controller
PS4 Pro and stock Dualshock controller
Apex USB hub
High quality data USB cables to Dual shock

I've been used the same devices on XIM4 for nearly 2 years without issues.

Can someone advise on how to troubleshoot/debug?


« Last Edit: 03:46 PM - 06/01/18 by mist4fun »

Offline OBsIV

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Re: XIM APEX intermittently stops responding
« Reply #1 on: 08:58 AM - 05/14/18 »
Welcome to the community and thank you for the detailed description. Next time this happens, can you please send us around the last 30 lines of your tracelog? You load of the tracelog in Manager by pressing the invisible button on the bottom right of the main HUD screen. The trace will help us get a better understanding as to what is going on.
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline C1nn

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Re: [ACTIVE] XIM APEX intermittently stops responding
« Reply #2 on: 09:23 AM - 05/14/18 »
Thanks,  I'll capture tracelog next time it happens.   Might be next weekend before have enough time for longer gaming session to re-produce.

Offline OBsIV

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Re: [ACTIVE] XIM APEX intermittently stops responding
« Reply #3 on: 12:36 PM - 05/14/18 »
Did you happen to notice any different light sequences shown on your XIM APEX when the problem happens?
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline C1nn

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Re: [ACTIVE] XIM APEX intermittently stops responding
« Reply #4 on: 01:31 PM - 05/14/18 »
It was solid green which is the game profile color i'm using. 

I want to say it should change colors or flashing during specific key sequence/mouse movement.  I recall the XIM4 flash with some fast mouse movement, but i don't recalling seeing flashing on the Apex when it stopped responding. 

Offline C1nn

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Re: [ACTIVE] XIM APEX intermittently stops responding
« Reply #5 on: 07:27 PM - 05/16/18 »
Stopped responding again tonight.   Unfortunately i didn't have the trace log up and running before hand.  I tried connecting on the Apex manager app via Bluetooth a few times, but kept getting Connection failure (XIM APEX not found).  I tried the Bluetooth sync button on the Apex and no change and no light changes either.

I wasn't really watching when it stopped responding so i didn't see if there was any light changes.  Once it stopped responding the light just stayed solid green (default profile color).   Keys and mouse movement made no difference.

I'll make sure to have trace log up and running in the future.


Offline C1nn

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Re: XIM APEX intermittently stops responding
« Reply #6 on: 07:41 PM - 05/18/18 »
Stopped responding and i had trace log running.  When i hit the copy button and it dropped out to the Red connect screen with error "Read failure (timeout)".   Had to restart the Apex, but i was able to connect afterward and it looked like the trace log was still up and possibly collected the info, but i don't know.   Attached is the trace log i copied and it's longer than 30 lines.  Figured it was best i collected all just in case it captured while stopped responding.  First half of log below
Code: [Select]
   T0[193] | [193] | [  4] [C-MK-MK]
      P4[126] P4[141] GK[127] GK[129] GM[158] GM[108] GK[127] GK[128]
[00315] Q[0] E[0] M[0] | S[0] C[360] T[0] I[0] R[ 182, 376,1000] U[50] [29] *^
[00316] Q[0] E[0] M[0] | S[0] C[364] T[0] I[0] R[ 124, 349,1000] U[50] [24] *^
[00317] Q[0] E[0] M[0] | S[0] C[365] T[0] I[0] R[  49, 321,1000] U[50] [20] *^
[00318] Q[0] E[0] M[0] | S[0] C[365] T[0] I[0] R[  49, 334,1000] U[50] [26] *^
[00319] Q[0] E[0] M[0] | S[0] C[367] T[0] I[0] R[  54, 333,1000] U[50] [18] *^
           HR[04] HT[08] DV[00] TR[08] BT[00] TW[00] UI[00] EN[00]
    T0[211] | [211] | [  3] [C-MK-MK]
      P4[136] P4[151] GK[126] GK[126] GM[151] GM[107] GK[127] GK[126]
[00320] Q[0] E[0] M[0] | S[0] C[368] T[0] I[0] R[  48,  55,1000] U[50] [22] *^
[00321] Q[0] E[0] M[0] | S[0] C[370] T[0] I[0] R[  45,  54,1000] U[50] [27] *^
[00322] Q[0] E[0] M[0] | S[0] C[370] T[0] I[0] R[  44,  50,1000] U[50] [14] *^
[00323] Q[0] E[0] M[0] | S[0] C[371] T[0] I[0] R[  48,  52,1000] U[49] [23] *^
[00324] Q[0] E[0] M[0] | S[0] C[373] T[0] I[0] R[  45,  54,1000] U[50] [26] *^
           HR[04] HT[08] DV[00] TR[08] BT[00] TW[00] UI[00] EN[00]
    T0[193] | [193] | [  4] [C-MK-MK]
      P4[126] P4[141] GK[ 9[02003] Q[0] E[0] M[0] | S[0] C[2359] T[0] I[0] R[  47,  54,1000] U[50] [26] *^
[02004] Q[0] E[0] M[0] | S[0] C[2361] T[0] I[0] R[  45, 234,1000] U[50] [17] *^
           HR[04] HT[08] DV[00] TR[06] BT[00] TW[00] UI[00] EN[00]
    T0[205] | [205] | [  4] [C-MK-MK]
      P4[133] P4[145] GK[102] GK[121] GM[130] GM[129] GK[101] GK[103]
[02005] Q[0] E[0] M[0] | S[0] C[2362] T[0] I[0] R[  48,  55,1000] U[50] [22] *^
[02006] Q[0] E[0] M[0] | S[0] C[2363] T[0] I[0] R[  46, 175,1000] U[50] [27] *^
[02007] Q[0] E[0] M[0] | S[0] C[2370] T[0] I[0] R[  45, 172,1000] U[50] [14] *^
[02008] Q[0] E[0] M[0] | S[0] C[2372] T[0] I[0] R[  49, 200,1000] U[50] [23] *^
[02009] Q[0] E[0] M[0] | S[0] C[2372] T[0] I[0] R[  54, 337,1000] U[50] [26] *^
           HR[04] HT[08] DV[00] TR[07] BT[00] TW[00] UI[00] EN[00]
    T0[213] | [213] | [  3] [C-MK-MK]
      P4[132] P4[150] GK[102] GK[123] GM[128] GM[111] GK[101] GK[123]
[02010] Q[0] E[0] M[0] | S[0] C[2372] T[0] I[0] R[  66, 325,1000] U[50] [16] *^
[02011] Q[0] E[0] M[0] | S[0] C[2372] T[0] I[0] R[  52, 308,1000] U[50] [24] *^
[02012] Q[0] E[0] M[0] | S[0] C[2372] T[0] I[0] R[  45,  50,1000] U[49] [23] *^
[02013] Q[0] E[0] M[0] | S[0] C[2373] T[0] I[0] R[  47,  49,1000] U[50] [17] *^
[02014] Q[0] E[0] M[0] | S[0] C[2375] T[0] I[0] R[  47,  53,1000] U[50] [25] *^
           HR[04] HT[08] DV[00] TR[07] BT[00] TW[00] UI[00] EN[00]
    T0[203] | [203] | [  2] [C-MK-MK]
      P4[130] P4[142] GK[118] GK[126] GM[148] GM[103] GK[101] GK[118]
[02015] Q[0] E[0] M[0] | S[0] C[2377] T[0] I[0] R[  45,  51,1000] U[50] [20] *^
[02016] Q[0] E[0] M[0] | S[0] C[2377] T[0] I[0] R[  47,  50,1000] U[50] [20] *^
[02017] Q[0] E[0] M[0] | S[0] C[2379] T[0] I[0] R[  47,  54,1000] U[50] [26] *^
[02018] Q[0] E[0] M[0] | S[0] C[2379] T[0] I[0] R[  45,  50,1000] U[50] [17] *^
[02019] Q[0] E[0] M[0] | S[0] C[2380] T[0] I[0] R[  48,  54,1000] U[50] [22] *^
           HR[04] HT[07] DV[00] TR[06] BT[00] TW[00] UI[00] EN[00]
    T0[208] | [208] | [  4] [C-MK-MK]
      P4[137] P4[147] GK[128] GK[101] GM[121] GM[107] GK[101] GK[101]
[02020] Q[0] E[0] M[0] | S[0] C[2382] T[0] I[0] R[  46,  55,1000] U[50] [27] *^
[02021] Q[0] E[0] M[0] | S[0] C[2383] T[0] I[0] R[  45,  51,1000] U[50] [14] *^
[02022] Q[0] E[0] M[0] | S[0] C[2384] T[0] I[0] R[  49,  54,1000] U[49] [23] *^
[02023] Q[0] E[0] M[0] | S[0] C[2388] T[0] I[0] R[  45,  54,1000] U[50] [26] *^
[02024] Q[0] E[0] M[0] | S[0] C[2388] T[0] I[0] R[  46,  51,1000] U[50] [15] *^
           HR[04] HT[08] DV[00] TR[06] BT[00] TW[00] UI[00] EN[00]
    T0[215] | [215] | [  2] [C-MK-MK]
      P4[133] P4[144] GK[101] GK[104] GM[129] GM[108] GK[130] GK[123]
[02025] Q[0] E[0] M[0] | S[0] C[2388] T[0] I[0] R[  48,  55,1000] U[49] [24] *^
[02026] Q[0] E[0] M[0] | S[0] C[2391] T[0] I[0] R[ 126, 392,1000] U[50] [27] *^
[02027] Q[0] E[0] M[0] | S[0] C[2392] T[0] I[0] R[ 212, 393,1000] U[50] [27] *^
[02028] Q[0] E[0] M[0] | S[0] C[2396] T[0] I[0] R[ 191, 393,1000] U[50] [31] *^
[02029] Q[0] E[0] M[0] | S[0] C[2396] T[0] I[0] R[ 233, 365,1000] U[49] [29] *^
           HR[04] HT[08] DV[00] TR[12] BT[00] TW[00] UI[00] EN[00]
    T0[211] | [211] | [  2] [C-MK-MK]
      P4[139] P4[144] GK[130] GK[129] GM[154] GM[108] GK[130] GK[129]
[02030] Q[0] E[0] M[0] | S[0] C[2397] T[0] I[0] R[  91, 362,1000] U[50] [22] *^
[02031] Q[0] E[0] M[0] | S[0] C[2398] T[0] I[0] R[  47, 231,1000] U[50] [26] *^
[02032] Q[0] E[0] M[0] | S[0] C[2398] T[0] I[0] R[  77, 365,1000] U[49] [19] *^
[02033] Q[0] E[0] M[0] | S[0] C[2399] T[0] I[0] R[  53, 338,1000] U[50] [22] *^
[02034] Q[0] E[0] M[0] | S[0] C[2403] T[0] I[0] R[  49, 339,1000] U[50] [28] *^
           HR[04] HT[08] DV[00] TR[09] BT[00] TW[00] UI[00] EN[00]
    T0[212] | [212] | [  5] [C-MK-MK]
      P4[139] P4[151] GK[130] GK[126] GM[146] GM[113] GK[124] GK[126]
[02035] Q[0] E[0] M[0] | S[0] C[2403] T[0] I[0] R[  47, 324,1000] U[50] [15] *^
[02036] Q[0] E[0] M[0] | S[0] C[2405] T[0] I[0] R[  90, 355,1000] U[50] [25] *^
[02037] Q[0] E[0] M[0] | S[0] C[2405] T[0] I[0] R[ 160, 359,1000] U[50] [30] *^
[02038] Q[0] E[0] M[0] | S[0] C[2405] T[0] I[0] R[  76, 359,1000] U[50] [18] *^
[02039] Q[0] E[0] M[0] | S[0] C[2407] T[0] I[0] R[  56, 342,1000] U[50] [24] *^
           HR[04] HT[08] DV[00] TR[08] BT[00] TW[00] UI[00] EN[00]
    T0[193] | [193] | [  4] [C-MK-MK]      P4[129] P4[137] GK[127] GK[126] GM[152] GM[126] GK[127] GK[126]
[02040] Q[0] E[0] M[0] | S[0] C[2409] T[0] I[0] R[  48, 320,1000] U[49] [23] *^
[02041] Q[0] E[0] M[0] | S[0] C[2411] T[0] I[0] R[  49, 326,1000] U[50] [17] *^
[02042] Q[0] E[0] M[0] | S[0] C[2411] T[0] I[0] R[  50, 341,1000] U[50] [25] *^
[02043] Q[0] E[0] M[0] | S[0] C[2412] T[0] I[0] R[  45, 202,1000] U[50] [20] *^
[02044] Q[0] E[0] M[0] | S[0] C[2412] T[0] I[0] R[  47,  50,1000] U[50] [20] *^
           HR[04] HT[07] DV[00] TR[07] BT[00] TW[00] UI[00] EN[00]
    T0[204] | [204] | [  6] [C-MK-MK]
      P4[132] P4[144] GK[122] GK[102] GM[121] GM[108] GK[101] GK[101]
[02045] Q[0] E[0] M[0] | S[0] C[2414] T[0] I[0] R[  49, 325,1000] U[50] [26] *^
[02046] Q[0] E[0] M[0] | S[0] C[2415] T[0] I[0] R[  45,  54,1000] U[50] [17] *^
[02047] Q[0] E[0] M[0] | S[0] C[2417] T[0] I[0] R[  54, 325,1000] U[50] [22] *^
[02048] Q[0] E[0] M[0] | S[0] C[2418] T[0] I[0] R[ 172, 415,1000] U[50] [32] *^
[02049] Q[0] E[0] M[0] | S[0] C[2419] T[0] I[0] R[ 109, 396,1000] U[50] [18] *^
           HR[05] HT[07] DV[00] TR[08] BT[00] TW[00] UI[00] EN[00]
    T0[211] | [211] | [ 13] [C-MK-MK]
      P4[139] P4[144] GK[130] GK[129] GM[152] GM[111] GK[130] GK[129]
[02050] Q[0] E[0] M[0] | S[0] C[2421] T[0] I[0] R[ 185, 402,1000] U[50] [29] *^
[02051] Q[0] E[0] M[0] | S[0] C[2424] T[0] I[0] R[ 174, 369,1000] U[50] [31] *^
[02052] Q[0] E[0] M[0] | S[0] C[2424] T[0] I[0] R[  59, 338,1000] U[49] [17] *^
[02053] Q[0] E[0] M[0] | S[0] C[2424] T[0] I[0] R[  53, 339,1000] U[50] [24] *^
[02054] Q[0] E[0] M[0] | S[0] C[2425] T[0] I[0] R[  50, 324,1000] U[50] [23] *^
           HR[04] HT[08] DV[00] TR[09] BT[00] TW[00] UI[00] EN[00]
    T0[208] | [208] | [ 22] [C-MK-MK]
      P4[137] P4[144] GK[133] GK[129] GM[155] GM[108] GK[127] GK[129]
[02055] Q[0] E[0] M[0] | S[0] C[2426] T[0] I[0] R[  68, 353,1000] U[50] [18] *^
[02056] Q[0] E[0] M[0] | S[0] C[2426] T[0] I[0] R[ 112, 405,1000] U[50] [28] *^
[02057] Q[0] E[0] M[0] | S[0] C[2427] T[0] I[0] R[ 164, 360,1000] U[50] [27] *^
[02058] Q[0] E[0] M[0] | S[0] C[2427] T[0] I[0] R[ 203, 366,1000] U[49] [28] *^
[02059] Q[0] E[0] M[0] | S[0] C[2429] T[0] I[0] R[  99, 366,1000] U[50] [28] *^
           HR[04] HT[08] DV[00] TR[12] BT[00] TW[00] UI[00] EN[00]
    T0[206] | [206] | [ 23] [C-MK-MK]
      P4[134] P4[146] GK[127] GK[126] GM[154] GM[110] GK[127] GK[126]
[02060] Q[0] E[0] M[0] | S[0] C[2430] T[0] I[0] R[  57, 338,1000] U[49] [18] *^
[02061] Q[0] E[0] M[0] | S[0] C[2430] T[0] I[0] R[  50, 338,1000] U[50] [22] *^
[02062] Q[0] E[0] M[0] | S[0] C[2430] T[0] I[0] R[  53, 338,1000] U[50] [28] *^
[02063] Q[0] E[0] M[0] | S[0] C[2430] T[0] I[0] R[  45,  51,1000] U[50] [14] *^
[02064] Q[0] E[0] M[0] | S[0] C[2430] T[0] I[0] R[  49,  54,1000] U[49] [23] *^
           HR[04] HT[07] DV[00] TR[07] BT[00] TW[00] UI[00] EN[00]
    T0[202] | [202] | [  3] [C-MK-MK]
      P4[133] P4[139] GK[101] GK[101] GM[149] GM[109] GK[128] GK[126]
[02065] Q[0] E[0] M[0] | S[0] C[2431] T[0] I[0] R[  47, 328,1000] U[50] [26] *^
[02066] Q[0] E[0] M[0] | S[0] C[2431] T[0] I[0] R[  52, 339,1000] U[50] [15] *^
[02067] Q[0] E[0] M[0] | S[0] C[2432] T[0] I[0] R[  52, 341,1000] U[50] [24] *^
[02068] Q[0] E[0] M[0] | S[0] C[2433] T[0] I[0] R[  55, 351,1000] U[49] [24] *^
[02069] Q[0] E[0] M[0] | S[0] C[2434] T[0] I[0] R[  85, 365,1000] U[50] [21] *^
           HR[04] HT[07] DV[00] TR[07] BT[00] TW[00] UI[00] EN[00]
    T0[206] | [206] | [  4] [C-MK-MK]
P4[134] P4[143] GK[124] GK[125] GM[146] GM[105] GK[124] GK[103]
[02070] Q[0] E[0] M[0] | S[0] C[2437] T[0] I[0] R[  61, 342,1000] U[50] [25] *^
[02071] Q[0] E[0] M[0] | S[0] C[2437] T[0] I[0] R[  45,  45,1000] U[50] [20] *^
[02072] Q[0] E[0] M[0] | S[0] C[2438] T[0] I[0] R[  55, 340,1000] U[50] [20] *^
[02073] Q[0] E[0] M[0] | S[0] C[2438] T[0] I[0] R[  74, 359,1000] U[50] [27] *^
[02074] Q[0] E[0] M[0] | S[0] C[2438] T[0] I[0] R[  50, 336,1000] U[50] [17] *^
           HR[04] HT[08] DV[00] TR[07] BT[00] TW[00] UI[00] EN[00]
    T0[209] | [209] | [  4] [C-MK-MK]
      P4[137] P4[145] GK[127] GK[126] GM[151] GM[109] GK[121] GK[126]
[02075] Q[0] E[0] M[0] | S[0] C[2441] T[0] I[0] R[  49,  63,1000] U[50] [23] *^
[02076] Q[0] E[0] M[0] | S[0] C[2442] T[0] I[0] R[  46, 214,1000] U[50] [27] *^
[02077] Q[0] E[0] M[0] | S[0] C[2443] T[0] I[0] R[  48, 334,1000] U[50] [14] *^
[02078] Q[0] E[0] M[0] | S[0] C[2444] T[0] I[0] R[  50,  63,1000] U[50] [23] *^
[02079] Q[0] E[0] M[0] | S[0] C[2445] T[0] I[0] R[  45,  62,1000] U[50] [26] *^
           HR[04] HT[08] DV[00] TR[07] BT[00] TW[00] UI[00] EN[00]
    T0[212] | [212] | [  3] [C-MK-MK]

Offline C1nn

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Re: [ACTIVE] XIM APEX intermittently stops responding
« Reply #7 on: 07:42 PM - 05/18/18 »
2nd half of trace log.

Code: [Select]
      P4[137] P4[147] GK[127] GK[101] GM[126] GM[107] GK[108] GK[123]
[02080] Q[0] E[0] M[0] | S[0] C[2448] T[0] I[0] R[  46, 211,1000] U[50] [15] *^
[02081] Q[0] E[0] M[0] | S[0] C[2450] T[0] I[0] R[  48,  62,1000] U[50] [24] *^
[02082] Q[0] E[0] M[0] | S[0] C[2456] T[0] I[0] R[  47, 260,1000] U[50] [23] *^
[02083] Q[0] E[0] M[0] | S[0] C[2458] T[0] I[0] R[  50, 315,1000] U[50] [17] *^
[02084] Q[0] E[0] M[0] | S[0] C[2458] T[0] I[0] R[  47,  54,1000] U[50] [25] *^
           HR[04] HT[08] DV[00] TR[07] BT[00] TW[00] UI[00] EN[00]
    T0[203] | [203] | [  4] [C-MK-MK]
      P4[131] P4[143] GK[101] GK[118] GM[130] GM[128] GK[118] GK[112]
[02085] Q[0] E[0] M[0] | S[0] C[2461] T[0] I[0] R[  48, 333,1000] U[49] [20] *^
[02086] Q[0] E[0] M[0] | S[0] C[2462] T[0] I[0] R[  54, 339,1000] U[50] [20] *^
[02087] Q[0] E[0] M[0] | S[0] C[2463] T[0] I[0] R[  50, 342,1000] U[50] [26] *^
[02088] Q[0] E[0] M[0] | S[0] C[2463] T[0] I[0] R[  50, 346,1000] U[49] [17] *^
[02089] Q[0] E[0] M[0] | S[0] C[2463] T[0] I[0] R[  51, 339,1000] U[50] [22] *^
           HR[04] HT[07] DV[00] TR[07] BT[00] TW[00] UI[00] EN[00]
    T0[208] | [208] | [  4] [C-MK-MK]
      P4[136] P4[157] GK[112] GK[123] GM[155] GM[153] GK[127] GK[100]
[02090] Q[0] E[0] M[0] | S[0] C[2464] T[0] I[0] R[  46, 336,1000] U[50] [28] *^
[02091] Q[0] E[0] M[0] | S[0] C[2465] T[0] I[0] R[  45, 342,1000] U[49] [14] *^
[02092] Q[0] E[0] M[0] | S[0] C[2466] T[0] I[0] R[  54, 339,1000] U[50] [23] *^
[02093] Q[0] E[0] M[0] | S[0] C[2466] T[0] I[0] R[  45, 313,1000] U[50] [26] *^
[02094] Q[0] E[0] M[0] | S[0] C[2470] T[0] I[0] R[  46, 269,1000] U[50] [15] *^
           HR[04] HT[08] DV[00] TR[06] BT[00] TW[00] UI[00] EN[00]
    T0[203] | [203] | [  3] [C-MK-MK]
      P4[131] P4[161] GK[162] GK[118] GM[159] GM[157] GK[118] GK[112]
[02095] Q[0] E[0] M[0] | S[0] C[2473] T[0] I[0] R[  61, 373,1000] U[50] [25] *^
[02096] Q[0] E[0] M[0] | S[0] C[2474] T[0] I[0] R[  47, 320,1000] U[49] [23] *^
[02097] Q[0] E[0] M[0] | S[0] C[2474] T[0] I[0] R[  47, 310,1000] U[50] [17] *^
[02098] Q[0] E[0] M[0] | S[0] C[2474] T[0] I[0] R[  48, 340,1000] U[50] [25] *^
[02099] Q[0] E[0] M[0] | S[0] C[2474] T[0] I[0] R[  99, 411,1000] U[50] [24] *^
           HR[04] HT[08] DV[00] TR[08] BT[00] TW[00] UI[00] EN[00]
    T0[211] | [211] | [  3] [C-MK-MK]
      P4[136] P4[157] GK[127] GK[123] GM[155] GM[153] GK[124] GK[162]
[02100] Q[0] E[0] M[0] | S[0] C[2476] T[0] I[0] R[ 109, 359,1000] U[50] [23] *^
[02101] Q[0] E[0] M[0] | S[0] C[2476] T[0] I[0] R[  76, 353,1000] U[50] [27] *^
[02102] Q[0] E[0] M[0] | S[0] C[2476] T[0] I[0] R[  67, 349,1000] U[50] [19] *^
[02103] Q[0] E[0] M[0] | S[0] C[2477] T[0] I[0] R[  48, 341,1000] U[50] [22] *^
[02104] Q[0] E[0] M[0] | S[0] C[2479] T[0] I[0] R[  49, 325,1000] U[50] [27] *^
           HR[04] HT[08] DV[00] TR[09] BT[00] TW[00] UI[00] EN[00]
    T0[207] | [207] | [  5] [C-MK-MK]
      P4[130] P4[143] GK[127] GK[126] GM[151] GM[109] GK[127] GK[126]
[02105] Q[0] E[0] M[0] | S[0] C[2479] T[0] I[0] R[  50, 335,1000] U[50] [15] *^
[02106] Q[0] E[0] M[0] | S[0] C[2480] T[0] I[0] R[  52, 323,1000] U[50] [23] *^
[02107] Q[0] E[0] M[0] | S[0] C[2480] T[0] I[0] R[  45,  54,1000] U[50] [26] *^
[02108] Q[0] E[0] M[0] | S[0] C[2482] T[0] I[0] R[  46,  50,1000] U[50] [15] *^
[02109] Q[0] E[0] M[0] | S[0] C[2483] T[0] I[0] R[  48,  61,1000] U[50] [24] *^
           HR[04] HT[08] DV[00] TR[07] BT[00] TW[00] UI[00] EN[00]
    T0[211] | [211] | [  3] [C-MK-MK]
      P4[137] P4[151] GK[127] GK[101] GM[146] GM[108] GK[128] GK[102]
[02110] Q[0] E[0] M[0] | S[0] C[2485] T[0] I[0] R[  44,  56,1000] U[49] [23] *^
[02111] Q[0] E[0] M[0] | S[0] C[2486] T[0] I[0] R[  48,  62,1000] U[50] [17] *^
[02112] Q[0] E[0] M[0] | S[0] C[2487] T[0] I[0] R[  48,  64,1000] U[50] [25] *^
[02113] Q[0] E[0] M[0] | S[0] C[2487] T[0] I[0] R[  45,  62,1000] U[49] [20] *^
[02114] Q[0] E[0] M[0] | S[0] C[2488] T[0] I[0] R[  49,  63,1000] U[50] [21] *^
           HR[04] HT[07] DV[00] TR[07] BT[00] TW[00] UI[00] EN[00]
    T0[205] | [205] | [  4] [C-MK-MK]
      P4[131] P4[145] GK[118] GK[ 98] GM[125] GM[107] GK[121] GK[118]
[02115] Q[0] E[0] M[0] | S[0] C[2488] T[0] I[0] R[  47,  57,1000] U[50] [26] *^
[02116] Q[0] E[0] M[0] | S[0] C[2490] T[0] I[0] R[  47, 335,1000] U[49] [17] *^
[02117] Q[0] E[0] M[0] | S[0] C[2492] T[0] I[0] R[  62, 340,1000] U[50] [22] *^
[02118] Q[0] E[0] M[0] | S[0] C[2493] T[0] I[0] R[  59, 339,1000] U[50] [28] *^
[02119] Q[0] E[0] M[0] | S[0] C[2495] T[0] I[0] R[  51, 336,1000] U[50] [14] *^
           HR[04] HT[08] DV[00] TR[07] BT[00] TW[00] UI[00] EN[00]
    T0[207] | [207] | [  4] [C-MK-MK]
      P4[132] P4[147] GK[119] GK[123] GM[129] GM[103] GK[102] GK[119]
[02120] Q[0] E[0] M[0] | S[0] C[2498] T[0] I[0] R[  66, 342,1000] U[50] [24] *^
[02121] Q[0] E[0] M[0] | S[0] C[2498] T[0] I[0] R[  47,  57,1000] U[50] [26] *^
[02122] Q[0] E[0] M[0] | S[0] C[2499] T[0] I[0] R[  46,  50,1000] U[50] [15] *^
[02123] Q[0] E[0] M[0] | S[0] C[2500] T[0] I[0] R[  50,  62,1000] U[50] [24] *^
[02124] Q[0] E[0] M[0] | S[0] C[2501] T[0] I[0] R[  46,  59,1000] U[49] [23] *^
           HR[04] HT[08] DV[00] TR[07] BT[00] TW[00] UI[00] EN[00]
    T0[200] | [200] | [  3] [C-MK-MK]
      P4[127] P4[140] GK[101] GK[101] GM[127] GM[108] GK[101] GK[118] [02125] Q[0] E[0] M[0] | S[0] C[2505] T[0] I[0] R[  48,  63,1000] U[50] [18] *^
[02126] Q[0] E[0] M[0] | S[0] C[2506] T[0] I[0] R[  47,  55,1000] U[50] [25] *^
[02127] Q[0] E[0] M[0] | S[0] C[2506] T[0] I[0] R[  45,  59,1000] U[50] [20] *^
[02128] Q[0] E[0] M[0] | S[0] C[2507] T[0] I[0] R[  47,  50,1000] U[50] [20] *^
[02129] Q[0] E[0] M[0] | S[0] C[2510] T[0] I[0] R[  50, 325,1000] U[50] [26] *^
           HR[04] HT[08] DV[00] TR[07] BT[00] TW[00] UI[00] EN[00]
    T0[208] | [208] | [  4] [C-MK-MK]
      P4[132] P4[144] GK[ 99] GK[ 98] GM[128] GM[107] GK[127] GK[122]
[02130] Q[0] E[0] M[0] | S[0] C[2510] T[0] I[0] R[  45, 341,1000] U[50] [17] *^
[02131] Q[0] E[0] M[0] | S[0] C[2511] T[0] I[0] R[  48,  54,1000] U[50] [22] *^
[02132] Q[0] E[0] M[0] | S[0] C[2511] T[0] I[0] R[  46, 212,1000] U[50] [27] *^
[02133] Q[0] E[0] M[0] | S[0] C[2512] T[0] I[0] R[  45, 241,1000] U[49] [14] *^
[02134] Q[0] E[0] M[0] | S[0] C[2513] T[0] I[0] R[  49, 292,1000] U[50] [23] *^
           HR[04] HT[07] DV[00] TR[06] BT[00] TW[00] UI[00] EN[00]
    T0[205] | [205] | [  3] [C-MK-MK]
      P4[130] P4[145] GK[101] GK[118] GM[130] GM[129] GK[121] GK[101]
[02135] Q[0] E[0] M[0] | S[0] C[2513] T[0] I[0] R[  45, 212,1000] U[50] [26] *^
[02136] Q[0] E[0] M[0] | S[0] C[2513] T[0] I[0] R[  46,  52,1000] U[50] [15] *^
[02137] Q[0] E[0] M[0] | S[0] C[2513] T[0] I[0] R[  67, 364,1000] U[50] [25] *^
[02138] Q[0] E[0] M[0] | S[0] C[2513] T[0] I[0] R[  45, 245,1000] U[50] [23] *^
[02139] Q[0] E[0] M[0] | S[0] C[2514] T[0] I[0] R[  48, 243,1000] U[50] [17] *^
           HR[04] HT[07] DV[00] TR[07] BT[00] TW[00] UI[00] EN[00]
    T0[243] | [243] | [  3] [C-MK-MK]
      P4[136] P4[168] GK[123] GK[126] GM[151] GM[107] GK[120] GK[126]
[02140] Q[0] E[0] M[0] | S[0] C[2514] T[0] I[0] R[  49, 215,1000] U[50] [25] *^
[02141] Q[0] E[0] M[0] | S[0] C[2515] T[0] I[0] R[  45,  50,1000] U[49] [20] *^
[02142] Q[0] E[0] M[0] | S[0] C[2516] T[0] I[0] R[  48,  63,1000] U[50] [19] *^
[02143] Q[0] E[0] M[0] | S[0] C[2521] T[0] I[0] R[  47, 216,1000] U[50] [26] *^
[02144] Q[0] E[0] M[0] | S[0] C[2523] T[0] I[0] R[  44,  51,1000] U[49] [17] *^
           HR[04] HT[08] DV[00] TR[06] BT[00] TW[00] UI[00] EN[00]
    T0[192] | [192] | [  3] [C-MK-MK]
      P4[126] P4[138] GK[104] GK[100] GM[108] GM[110] GK[101] GK[116]
[02145] Q[0] E[0] M[0] | S[0] C[2524] T[0] I[0] R[  48,  55,1000] U[50] [22] *^
[02146] Q[0] E[0] M[0] | S[0] C[2525] T[0] I[0] R[  44,  61,1000] U[50] [27] *^
[02147] Q[0] E[0] M[0] | S[0] C[2526] T[0] I[0] R[  48,  62,1000] U[50] [15] *^
[02148] Q[0] E[0] M[0] | S[0] C[2526] T[0] I[0] R[  50,  60,1000] U[50] [23] *^
[02149] Q[0] E[0] M[0] | S[0] C[2526] T[0] I[0] R[  45, 290,1000] U[50] [26] *^
           HR[04] HT[08] DV[00] TR[08] BT[00] TW[00] UI[00] EN[00]
    T0[211] | [211] | [  2] [C-MK-MK]
      P4[139] P4[151] GK[130] GK[118] GM[122] GM[107] GK[101] GK[119]
[02150] Q[0] E[0] M[0] | S[0] C[2526] T[0] I[0] R[  46,  51,1000] U[50] [15] *^
[02151] Q[0] E[0] M[0] | S[0] C[2528] T[0] I[0] R[  51, 350,1000] U[50] [24] *^
[02152] Q[0] E[0] M[0] | S[0] C[2528] T[0] I[0] R[  99, 362,1000] U[49] [25] *^
[02153] Q[0] E[0] M[0] | S[0] C[2529] T[0] I[0] R[  47,  49,1000] U[50] [17] *^
[02154] Q[0] E[0] M[0] | S[0] C[2529] T[0] I[0] R[  47,  54,1000] U[50] [25] *^
           HR[04] HT[08] DV[00] TR[07] BT[00] TW[00] UI[00] EN[00]
    T0[205] | [205] | [  2] [C-MK-MK]
      P4[133] P4[145] GK[118] GK[126] GM[147] GM[128] GK[118] GK[126]
[02155] Q[0] E[0] M[0] | S[0] C[2531] T[0] I[0] R[  45,  51,1000] U[50] [20] *^
[02156] Q[0] E[0] M[0] | S[0] C[2533] T[0] I[0] R[  47,  50,1000] U[50] [20] *^
[02157] Q[0] E[0] M[0] | S[0] C[2533] T[0] I[0] R[  47,  54,1000] U[50] [26] *^
[02158] Q[0] E[0] M[0] | S[0] C[2535] T[0] I[0] R[  45,  50,1000] U[50] [17] *^
[02159] Q[0] E[0] M[0] | S[0] C[2535] T[0] I[0] R[  48,  54,1000] U[50] [22] *^
           HR[04] HT[07] DV[00] TR[06] BT[00] TW[00] UI[00] EN[00]
    T0[212] | [212] | [  4] [C-MK-MK]
      P4[133] P4[144] GK[123] GK[101] GM[121] GM[107] GK[101] GK[101]
[02160] Q[0] E[0] M[0] | S[0] C[2536] T[0] I[0] R[  48, 341,1000] U[50] [28] *^
[02161] Q[0] E[0] M[0] | S[0] C[2537] T[0] I[0] R[  52, 338,1000] U[50] [15] *^
[02162] Q[0] E[0] M[0] | S[0] C[2538] T[0] I[0] R[  51, 334,1000] U[50] [23] *^
[02163] Q[0] E[0] M[0] | S[0] C[2540] T[0] I[0] R[  45,  54,1000
[/code]

Online mist4fun

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Re: [ACTIVE] XIM APEX intermittently stops responding
« Reply #8 on: 08:10 AM - 05/19/18 »
Do you have another 3 or 4 port hub around? If so try using this hub instead of the APEX hub.
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Offline C1nn

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Re: [ACTIVE] XIM APEX intermittently stops responding
« Reply #9 on: 10:03 AM - 05/21/18 »
Do you have another 3 or 4 port hub around? If so try using this hub instead of the APEX hub.

Tried a different hub for a few hours over the weekend and so far no issues.  I won't have much time this week to play with, but should have more time this coming weekend.

Online mist4fun

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Re: [ACTIVE] XIM APEX intermittently stops responding
« Reply #10 on: 12:10 PM - 05/21/18 »
I've recently attached a USB voltmeter to the APEX hub and have noticed it outputs less power than XIM4 and other hubs attached to APEX. This may be why this same setup rights without issue on XIM4 and on APEX using another hub. I would continue using another hub or consider adding a power adapter to the APEX hub.

APEX supports power adapters using the spec below and can be found on amazon or ebay.

5V 3A power adapter  ([3.5mm x 1.35mm], center-positive)

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Offline C1nn

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Re: [ACTIVE] XIM APEX intermittently stops responding
« Reply #11 on: 08:39 AM - 05/22/18 »
I've recently attached a USB voltmeter to the APEX hub and have noticed it outputs less power than XIM4 and other hubs attached to APEX. This may be why this same setup rights without issue on XIM4 and on APEX using another hub. I would continue using another hub or consider adding a power adapter to the APEX hub.

APEX supports power adapters using the spec below and can be found on amazon or ebay.

5V 3A power adapter  ([3.5mm x 1.35mm], center-positive)

Thanks,   i'll give my current non powered hub a try for a few more days.   I do have a couple 2.0 hubs with power adapter, but i'd need to double check the power adapter output.

Offline C1nn

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Re: [ACTIVE] XIM APEX intermittently stops responding
« Reply #12 on: 03:08 PM - 06/01/18 »
I've recently attached a USB voltmeter to the APEX hub and have noticed it outputs less power than XIM4 and other hubs attached to APEX. This may be why this same setup rights without issue on XIM4 and on APEX using another hub. I would continue using another hub or consider adding a power adapter to the APEX hub.

APEX supports power adapters using the spec below and can be found on amazon or ebay.

5V 3A power adapter  ([3.5mm x 1.35mm], center-positive)
Played quite a bit over last few days and haven't had any issues.   I think the other USB 2.0 hub fixed the issue.

Thanks for your help

Online mist4fun

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Re: [ACTIVE] XIM APEX intermittently stops responding
« Reply #13 on: 03:46 PM - 06/01/18 »
That's good to hear. If you would like to request a replacement hub please use the link below. I'm curious if this was a bad hub or if it's related to the output level that I tested.

https://store.xim4.com/crm.asp?action=add
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