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[ACTIVE] Stuck keys, Remember this guys problem? because now i have that problem  (Read 152 times)

Offline Alec201011

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"Hi, I'm having issues getting my Xim Apex to work, I will try to explain the issues as best as I can. It worked fine upon first use, then stopped working the next time I turned my Xbox on so I gave it a factory reset and it functioned properly again, however it has stopped working once again...

The best way I can describe what is happening is the apex almost lags every 5 seconds (this includes both the mouse and keyboard), when this happens the mouse is slowed and unresponsive for a split second, the keyboard is slow and unable to process multiple keys being pressed at once. To test this for example if I go to send a text message or load up the select character menu on overwatch and press left and right rapidly on my keyboard every few seconds it will lag and stop moving across one character on overwatch (or a letter when typing out a message) and move over none at all then catch up and move over multiple shortly after (if that makes sense)."

resetting my xim did not fix it and neither did the beta update, this its hurting my soul haha.
controller works perfectly when not plugged into xim and have tested multiple cables

my keyboard is a Logitech K120
mouse is deathadder elite (with lighting turned off)
« Last Edit: 08:02 AM - 05/11/18 by mist4fun »

Offline GitGud

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"Hi, I'm having issues getting my Xim Apex to work, I will try to explain the issues as best as I can. It worked fine upon first use, then stopped working the next time I turned my Xbox on so I gave it a factory reset and it functioned properly again, however it has stopped working once again...

The best way I can describe what is happening is the apex almost lags every 5 seconds (this includes both the mouse and keyboard), when this happens the mouse is slowed and unresponsive for a split second, the keyboard is slow and unable to process multiple keys being pressed at once. To test this for example if I go to send a text message or load up the select character menu on overwatch and press left and right rapidly on my keyboard every few seconds it will lag and stop moving across one character on overwatch (or a letter when typing out a message) and move over none at all then catch up and move over multiple shortly after (if that makes sense)."

resetting my xim did not fix it and neither did the beta update, this its hurting my soul haha.
controller works perfectly when not plugged into xim and have tested multiple cables

my keyboard is a Logitech K120
mouse is deathadder elite (with lighting turned off)

Well looking at the keyboard it doesn't have any sort of rollover/antighosting. Which means you will not be able to press multiple keys at once. Keyboard like that is good for typing for a casual user, that's about it. Never will be good for gaming. I can press every single key on my keyboard at once and it would still register all of them.

Get a better keyboard or you will be running across problems when pressing more than 2-3 keys at once. Just saying.
My Current Setup + CouchMaster Review | PUBG Config | XIM Apex | Xbox One X |
SteelSeries Rival 600 | SteelSeries Dex | SteelSeries Apex M500 | SteelSeries Siberia 800 | Turtle Beach Stream Mic | CouchMaster Cycon

Offline mist4fun

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Welcome to the community. Do you have a headset attached to your controller? If so please try using the audio compatibility mode inside each config.
Have a problem with your XIM4? Find a solution in the XIM4 Support FAQ
XIM4 User Manual   |   XIM Instructional Videos

Offline Alec201011

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just tried headset compatibility mode to no avail  :'( any other suggestions

Offline mist4fun

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Please set APEX response rate to 125hz then restart APEX. This should help, if not please play without the headset or headset adapter attached and let us know if the issue still occurs.
Have a problem with your XIM4? Find a solution in the XIM4 Support FAQ
XIM4 User Manual   |   XIM Instructional Videos

Offline Alec201011

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so it was the headset adapter that was causing the problem i think because i kept it at 1000hz and removed that and it was working perfectly again thanks for the help haha

Offline Alec201011

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i take it back it worked for a game and a half and then died again... to clarify its not working on 1000hz or 125hz

Offline mist4fun

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This is with both the headset adapter and headset disconnected from the controller?

After the issue occurs could you please create and share a tracelog? It will tell us more about what's happening with your XIM.

The link below contains instructions on how to capture the log. Be sure to have the log window open while gaming. After the issue occurs please share the last 25-50 lines of the log in your message here. Note the instructions are the same for both XIM4 and XIM Apex.

http://cloud.xim.tech/Debug/XIM4TraceLog.pdf
Have a problem with your XIM4? Find a solution in the XIM4 Support FAQ
XIM4 User Manual   |   XIM Instructional Videos

Offline Alec201011

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[00080] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[  55, 274,1000] U[50] [21] *^
[00081] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[  50, 239,1000] U[49] [12] *^
[00082] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 111, 330,1000] U[50] [23] *^
[00083] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 187, 316,1000] U[50] [24] *^
[00084] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 154, 316,1000] U[50] [25] *^
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[00088] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[  94, 299,1000] U[50] [16] *^
[00089] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[  49, 254,1000] U[50] [19] *^
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[00090] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 121, 316,1000] U[50] [22] *^
[00091] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 184, 310,1000] U[50] [26] *^
[00092] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 196, 327,1000] U[50] [24] *^
[00093] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 207, 324,1000] U[50] [29] *^
[00094] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 260, 312,1000] U[49] [28] *^
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      X1[ 88] GK[ 73] GK[ 89] GM[156] NL[ 98] GK[158]
[00095] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 144, 323,1000] U[50] [26] *^
[00096] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 111, 327,1000] U[50] [17] *^
[00097] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 225, 327,1000] U[50] [29] *^
[00098] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 150, 315,1000] U[50] [19] *^
[00099] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[  76, 303,1000] U[49] [18] *^
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      X1[ 87] GK[ 63] GK[ 88] GM[156] NL[ 95] GK[158]
[00100] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 140, 313,1000] U[50] [21] *^
[00101] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 154, 322,1000] U[50] [22] *^
[00102] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[  59, 298,1000] U[50] [17] *^
[00103] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[  46, 267,1000] U[50] [13] *^
[00104] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[  47,  53,1000] U[50] [19] *^
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    T0[164] | [164] | [  3] [C-K-MK]
      X1[ 88] GK[ 63] GK[ 84] GM[102] NL[ 95] GK[145]
[00105] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[  84, 310,1000] U[50] [17] *^
[00106] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 191, 318,1000] U[50] [27] *^
[00107] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 119, 326,1000] U[50] [20] *^
[00108] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 136, 318,1000] U[50] [25] *^
[00109] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 106, 306,1000] U[50] [17] *^
           HR[03] HT[04] DV[00] TR[12] BT[00] TW[00] UI[00] EN[00]
    T0[190] | [190] | [  4] [C-K-MK]
      X1[ 86] GK[ 66] GK[ 87] GM[156] NL[ 97] GK[162]
[00110] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 139, 313,1000] U[50] [25] *^
[00111] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 172, 319,1000] U[50] [22] *^
[00112] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 188, 327,1000] U[49] [27] *^
[00113] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[  70, 330,1000] U[50] [17] *^
[00114] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 147, 307,1000] U[50] [23] *^
           HR[03] HT[04] DV[00] TR[13] BT[00] TW[00] UI[00] EN[00]
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      X1[ 87] GK[ 66] GK[ 87] GM[154] NL[103] GK[159]
[00115] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 157, 324,1000] U[50] [23] *^
[00116] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[  88, 318,1000] U[50] [17] *^
[00117] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[  68, 271,1000] U[50] [18] *^
[00118] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[  55, 269,1000] U[49] [14] *^
[00119] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 211, 342,1000] U[50] [27] *^
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    T0[177] | [177] | [  3] [C-K-MK]
      X1[ 85] GK[ 64] GK[ 84] GM[157] NL[ 95] GK[158]
[00120] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 229, 342,1000] U[50] [26] *^
[00121] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[  99, 330,1000] U[50] [22] *^
[00122] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 181, 348,1000] U[49] [22] *^
[00123] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 107, 320,1000] U[50] [23] *^
[00124] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[  70, 303,1000] U[50] [13] *^
           HR[03] HT[04] DV[00] TR[12] BT[00] TW[00] UI[00] EN[00]
    T0[177] | [177] | [  3] [C-K-MK]
      X1[ 87] GK[ 63] GK[ 88] GM[156] NL[ 98] GK[158]
[00125] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 169, 342,1000] U[50] [25] *^
[00126] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[  97, 318,1000] U[50] [17] *^
[00127] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 152, 334,1000] U[50] [23] *^
[00128] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 163, 339,1000] U[49] [22] *^
[00129] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 213, 351,1000] U[50] [26] *^
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    T0[180] | [180] | [  2] [C-K-MK]
      X1[ 93] GK[ 67] GK[ 87] GM[160] NL[ 98] GK[158]
[00130] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 179, 314,1000] U[49] [25] *^
[00131] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 209, 310,1000] U[49] [25] *^
[00132] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 155, 317,1000] U[50] [24] *^
[00133] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 266, 326,1000] U[50] [30] *^
[00134] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 165, 319,1000] U[50] [26] *^
           HR[03] HT[04] DV[00] TR[16] BT[00] TW[00] UI[00] EN[00]
    T0[176] | [176] | [  3] [C-K-MK]
      X1[ 87] GK[ 66] GK[ 87] GM[156] NL[ 96] GK[158]
[00135] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 232, 323,1000] U[50] [26] *^
[00136] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 255, 320,1000] U[50] [31] *^
[00137] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 102, 331,1000] U[49] [17] *^
[00138] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[  52, 241,1000] U[50] [20] *^
[00139] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 105, 337,1000] U[50] [15] *^
           HR[03] HT[03] DV[00] TR[13] BT[00] TW[00] UI[00] EN[00]
    T0[177] | [177] | [  2] [C-K-MK]
      X1[ 88] GK[ 66] GK[ 88] GM[157] NL[ 95] GK[158]
[00140] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 251, 339,1000] U[50] [29] *^
[00141] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 233, 326,1000] U[50] [28] *^
[00142] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 255, 321,1000] U[50] [30] *^
[00143] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 215, 315,1000] U[50] [27] *^
[00144] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 258, 328,1000] U[50] [30] *^
           HR[04] HT[04] DV[00] TR[19] BT[00] TW[00] UI[00] EN[00]
    T0[179] | [179] | [  3] [C-K-MK]
      X1[ 88] GK[ 74] GK[ 87] GM[159] NL[103] GK[161]
[00145] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 165, 339,1000] U[49] [25] *^
[00146] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 223, 320,1000] U[50] [26] *^
[00147] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[  89, 311,1000] U[49] [21] *^
[00148] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 237, 327,1000] U[50] [27] *^
[00149] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 217, 335,1000] U[49] [29] *^
           HR[03] HT[04] DV[00] TR[15] BT[00] TW[00] UI[00] EN[00]
    T0[179] | [179] | [  4] [C-K-MK]
      X1[ 87] GK[ 66] GK[ 88] GM[159] NL[ 96] GK[161]
[00150] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 217, 326,1000] U[49] [25] *^
[00151] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 173, 324,1000] U[50] [27] *^
[00152] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[  70, 307,1000] U[50] [14] *^
[00153] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[  82, 314,1000] U[50] [22] *^
[00154] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 113, 311,1000] U[50] [17] *^
           HR[03] HT[03] DV[00] TR[12] BT[00] TW[00] UI[00] EN[00]
    T0[179] | [179] | [  4] [C-K-MK]
      X1[ 88] GK[ 66] GK[ 89] GM[159] NL[ 98] GK[161]
[00155] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 103, 316,1000] U[49] [20] *^
[00156] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 156, 322,1000] U[50] [21] *^
[00157] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 205, 321,1000] U[50] [24] *^
[00158] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 232, 317,1000] U[50] [28] *^
[00159] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 279, 337,1000] U[50] [32] *^
           HR[03] HT[04] DV[00] TR[16] BT[00] TW[00] UI[00] EN[00]
    T0[180] | [180] | [  4] [C-K-MK]
      X1[ 88] GK[ 67] GK[ 87] GM[161] NL[ 95] GK[162]
[00160] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 194, 325,1000] U[50] [27] *^
[00161] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 212, 323,1000] U[50] [26] *^
[00162] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 241, 330,1000] U[50] [29] *^
[00163] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 242, 322,1000] U[50] [27] *^
[00164] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 163, 334,1000] U[50] [26] *^
           HR[04] HT[04] DV[00] TR[17] BT[00] TW[00] UI[00] EN[00]
    T0[179] | [179] | [  2] [C-K-MK]
      X1[ 87] GK[ 66] GK[ 88] GM[159] NL[ 98] GK[160]
[00165] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 254, 313,1000] U[50] [27] *^
[00166] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 216, 316,1000] U[49] [29] *^
[00167] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 210, 321,1000] U[50] [24] *^
[00168] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 252, 324,1000] U[50] [30] *^
[00169] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 155, 325,1000] U[49] [22] *^
           HR[04] HT[03] DV[00] TR[17] BT[00] TW[00] UI[00] EN[00]
    T0[179] | [179] | [  3] [C-K-MK]
      X1[ 95] GK[ 66] GK[ 88] GM[159] NL[ 99] GK[161]
[00170] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[  47,  57,1000] U[50] [17] *^
[00361] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[  49,  50,1000] U[50] [15] *^
[00362] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[  47, 237,1000] U[50] [15] *^
[00363] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 150, 330,1000] U[50] [22] *^
           HR[03] HT[05] DV[00] TR[08] BT[00] TW[00] UI[11] EN[00]
    T0[127] | [127] | [  3] [C-K-MK]
      X1[ 88] GK[ 64] GK[ 86] GM[105] NL[ 99] GK[ 95]
[00364] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 133, 324,1000] U[50] [21] *^
[00365] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 221, 347,1000] U[50] [28] *^
[00366] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 168, 326,1000] U[50] [23] *^
[00367] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 247, 332,1000] U[50] [30] *^
[00368] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 234, 326,1000] U[50] [26] *^
           HR[04] HT[03] DV[00] TR[17] BT[00] TW[00] UI[00] EN[00]
    T0[183] | [183] | [  3] [C-K-MK]
      X1[105] GK[ 66] GK[109] GM[163] NL[ 97] GK[165]
[00369] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 220, 340,1000] U[49] [29] *^
[00370] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 223, 331,1000] U[50] [25] *^
[00371] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 184, 332,1000] U[50] [27] *^
[00372] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 250, 326,1000] U[50] [27] *^
[00373] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 205, 332,1000] U[49] [28] *^
           HR[04] HT[04] DV[00] TR[17] BT[00] TW[00] UI[00] EN[00]
    T0[179] | [179] | [  3] [C-K-MK]
      X1[ 87] GK[ 66] GK[ 87] GM[159] NL[ 97] GK[161]
[00374] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 223, 336,1000] U[50] [26] *^
[00375] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 241, 330,1000] U[50] [29] *^
[00376] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 195, 328,1000] U[50] [24] *^
[00377] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 220, 348,1000] U[50] [26] *^
[00378] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 218, 341,1000] U[50] [27] *^
           HR[04] HT[04] DV[00] TR[17] BT[00] TW[00] UI[00] EN[00]
    T0[179] | [179] | [  4] [C-K-MK]
      X1[ 86] GK[ 66] GK[ 87] GM[159] NL[ 96] GK[161]
[00379] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 214, 353,1000] U[49] [27] *^
[00380] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 183, 348,1000] U[50] [26] *^
[00381] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 265, 344,1000] U[50] [30] *^
[00382] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 213, 351,1000] U[50] [29] *^
[00383] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 189, 365,1000] U[50] [23] *^
           HR[04] HT[03] DV[00] TR[18] BT[00] TW[00] UI[00] EN[00]
    T0[179] | [179] | [  3] [C-K-MK]
      X1[ 88] GK[ 67] GK[ 88] GM[157] NL[ 99] GK[161]
[00384] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 268, 359,1000] U[50] [33] *^
[00385] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 191, 344,1000] U[50] [21] *^
[00386] Q[0] E[0] M[0] | S[0] C[0] T[0] I[0] R[ 217, 341,1000] U[50] [28] *^

Apex spuratically works and doesn't work

I've discovered that it works perfectly as long as I hold down shift... This is really weird and gets really old really fast and don't really want to glue the key down haha

Offline mist4fun

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Thank you, your log looks great actually. Do you have an aux page activating with shift? If not it's time to try another keyboard.
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