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HELP! G403 mouse .  (Read 690 times)

Offline Naj

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HELP! G403 mouse .
« on: 01:06 PM - 02/13/18 »
So got the g403 wireless today and plugged it in the laptop for some reason it wasnít working wirelessly, so I plugged it in the ps4 to see if it would connect, making sure nothing was wrong with the dongle,it worked but  obviously I canít use it on the ps4 with out an adapter. So I was wondering when I get the apex would it just be a case of plug and play ??

Offline Dave R

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Re: HELP! G403 mouse .
« Reply #1 on: 01:10 PM - 02/13/18 »
yep
One X
Apex
VG248QE
AD700
DSS2
G402 (metal skates)
Tartarus Chroma
Titan One
past xim 1,3,4

Offline Naj

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Re: HELP! G403 mouse .
« Reply #2 on: 01:37 PM - 02/13/18 »
So I donít need to mess about with any firmware or anything just plug the wireless dongle and the mouse should be working ? 👀

Offline Dave R

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Re: HELP! G403 mouse .
« Reply #3 on: 04:49 PM - 02/13/18 »
yep
One X
Apex
VG248QE
AD700
DSS2
G402 (metal skates)
Tartarus Chroma
Titan One
past xim 1,3,4

Offline Naj

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Re: HELP! G403 mouse .
« Reply #4 on: 04:54 PM - 02/13/18 »
Thank you 😊

Offline Dave R

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Re: HELP! G403 mouse .
« Reply #5 on: 10:58 PM - 02/13/18 »
Yep 😂
One X
Apex
VG248QE
AD700
DSS2
G402 (metal skates)
Tartarus Chroma
Titan One
past xim 1,3,4

Offline Naj

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Re: HELP! G403 mouse .
« Reply #6 on: 09:11 AM - 02/14/18 »
YOU trolling or you just immature ?

Offline Bohne2312

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Re: HELP! G403 mouse .
« Reply #7 on: 09:17 AM - 02/14/18 »
Freundlichkeit & Hilfsbereitschaft- der SchlŁssel fŁr ein gutes Forum

Offline Naj

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Re: HELP! G403 mouse .
« Reply #8 on: 08:53 PM - 02/14/18 »
His trolling and being annoying as hell . Has nothing better to do than linger on the site.

Offline Dave R

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Re: HELP! G403 mouse .
« Reply #9 on: 10:39 PM - 02/14/18 »
YOU trolling or you just immature ?
naw just immature ::) :o 8) :P ;D hey glad everything's working out for ya!
One X
Apex
VG248QE
AD700
DSS2
G402 (metal skates)
Tartarus Chroma
Titan One
past xim 1,3,4

Offline antithesis

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Re: HELP! G403 mouse .
« Reply #10 on: 11:58 PM - 02/14/18 »
So I donít need to mess about with any firmware or anything just plug the wireless dongle and the mouse should be working ?
Yes. Logitech gear is really good that way. The only thing you may want to do is ensure you have DPI, Polling, Lighting and bindings set correctly in Logitech Gaming Software on PC or Mac, and that your settings are saved to the on-board profile.

Dave's not trolling, he's just playing.

Offline Naj

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Re: HELP! G403 mouse .
« Reply #11 on: 04:25 AM - 02/15/18 »
So I donít need to mess about with any firmware or anything just plug the wireless dongle and the mouse should be working ?
Yes. Logitech gear is really good that way. The only thing you may want to do is ensure you have DPI, Polling, Lighting and bindings set correctly in Logitech Gaming Software on PC or Mac, and that your settings are saved to the on-board profile.

Dave's not trolling, he's just playing.








Itís just abit odd how it doesnít work wirelessly on my Pc .

Offline ceebs

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Re: HELP! G403 mouse .
« Reply #12 on: 08:34 AM - 02/15/18 »
So I donít need to mess about with any firmware or anything just plug the wireless dongle and the mouse should be working ?
Yes. Logitech gear is really good that way. The only thing you may want to do is ensure you have DPI, Polling, Lighting and bindings set correctly in Logitech Gaming Software on PC or Mac, and that your settings are saved to the on-board profile.

Dave's not trolling, he's just playing.








Itís just abit odd how it doesnít work wirelessly on my Pc .

Sounds like a driver issue on your PC. Have you updated the firmware? http://support.logitech.com/en_gb/product/g403-prodigy-wireless-gaming-mouse/downloads
If so, I would uninstall the Logitech Connection Utility and redownload it. http://support.logitech.com/en_gb/product/g403-prodigy-wireless-gaming-mouse/downloads
« Last Edit: 03:34 AM - 02/16/18 by cbntlg »
Where's Half-Life 3?


XIM Apex, PS4 Pro, Allreli T9+, Swiftpoint Z, fnatic Boost Speed, Audio Technica ATH AD700, MixAmp Pro, LG 27UD58.

MSI Z97i Gaming AC, Intel Core i5 4690k@4.2GHz, Corsair H100i, EVGA GTX780, 16gb G-Skill RipjawsX@2000MHz, XFX ProSeries (Black Edition) 750w, 3xAerocool Dead Silence, Cooltek W1, 3xSamsung Evo 500 SSD, WD 1TB HDD, Silverstone SST slot-load DVD, KustomPC braided cables.

And if you've read this far, you too are a genuine geek, my friend!

Offline Naj

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Re: HELP! G403 mouse .
« Reply #13 on: 05:38 PM - 02/15/18 »
Am new to Pc, mouses ,xim and so on . Been a controller my whole life . So Iíd appreciate it if you could help me out . What do you mean by updating firmware . Thank you.

Offline ceebs

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Re: HELP! G403 mouse .
« Reply #14 on: 03:28 AM - 02/16/18 »
Am new to Pc, mouses ,xim and so on . Been a controller my whole life . So Iíd appreciate it if you could help me out . What do you mean by updating firmware . Thank you.

Firmware is the software installed in your mouse that allows it to communicate with the software installed in your PC. A driver (device driver) is software that communicates between your computerís components and its Operating System (probably Windows in your case).

Out of date or corrupted software could cause the symptom that you are describing. (PCs are much more complex for the end user than consoles, but also, much more satisfying!)

Click on the first link and then click <G403 Firmware Update> and follow the instructions to install the software.
If that doesn't fix the issue (and I suspect that it will) then download and install the Logitech Connection Utility from the second link, and again, follow the instructions.

I would recommend installing and running the free version of CCleaner as well https://www.ccleaner.com/ccleaner/download after having completed either of the installs above to get rid of any fragments of code that are left behind after file deletion, as they can corrupt other files and slow your machine down.

Let me know how you get on.
« Last Edit: 03:35 AM - 02/16/18 by cbntlg »
Where's Half-Life 3?


XIM Apex, PS4 Pro, Allreli T9+, Swiftpoint Z, fnatic Boost Speed, Audio Technica ATH AD700, MixAmp Pro, LG 27UD58.

MSI Z97i Gaming AC, Intel Core i5 4690k@4.2GHz, Corsair H100i, EVGA GTX780, 16gb G-Skill RipjawsX@2000MHz, XFX ProSeries (Black Edition) 750w, 3xAerocool Dead Silence, Cooltek W1, 3xSamsung Evo 500 SSD, WD 1TB HDD, Silverstone SST slot-load DVD, KustomPC braided cables.

And if you've read this far, you too are a genuine geek, my friend!