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Messages - OBsIV

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Support / Re: Captcha every post??
« on: Today at 12:30 AM »
It will stop after 10 posts. We have it to prevent spam and it's worked very well for us in that area.

We have a new build coming that changes how sensitivity works. You can get a preview of it at: http://xim.tech/beta

Feedback / Re: Captcha expires on 3/31, admins
« on: 11:53 PM - 03/20/18 »
You are talking about the store? I have a ticket open on it. But thanks for reminding me -- I'll ping them about it.

Game Support / Re: Mic stopped working EX0, XB1
« on: 08:32 PM - 03/20/18 »
Are you absolutely sure you didn't accidentally enable push-to-talk?

I am playing on the Xbox one x, using Astro A40s, a Logitech G502 and have not had any problems with party chat lag.

Thanks. We believe we have a fix, but, will make it optional (a new setting in your Config). If you are experiencing party chat issues, you can choose to turn it on.

Game Support / Re: Mic stopped working EX0, XB1
« on: 02:26 PM - 03/20/18 »
We didn't change anything related to this in the latest EX1 build. Just to check, you mic is working when your controller is connected directly to your console?

We have a new settings coming that that you'll be able to turn on if you experience party chat lag. In the mean time, please switch to using 500Hz is anyone is having issues.

When you say reset do you mean doing a hard reboot (holding down the Xbox power button until it shuts off)? If so, are you unplugging your XIM from your console before or after you shut down the console?

Thanks for testing everyone. BitWelder and I have been discussing this issue, all the feedback we've been seeing, and the fix itself. It seems like this issues doesn't happen on Xbox One X, so, I don't want to change how anything works for those running on that console. Plus, I've also seen feedback that not everyone experiences this on Xbox One or Xbox One S -- even on the same games people are talking about. It seems user/setup specific. Plus, it only looks to affect party chat, so, if you aren't using party chat, I don't want to change how anything works for them either.

I think what I'm landing on here is a Config-specific setting that you can turn on if you are experiencing any sort of party lag. We are working on adding that now.

XIM 4 Discussions / Re: Xim4 not detecting controller
« on: 11:59 PM - 03/19/18 »
Can you please verify that you are running this firmware version?: https://community.xim.tech/index.php?topic=49093.0

I'll have to have mist comment on those games you are asking about that aren't marked with a 'U', but, it may be that these games (especially like Tomb Raider) have low maximum turn speeds. In this case, we do give you 1:1 up to that turn speed.

XIM APEX Discussions / Re: Non stop red
« on: 11:56 PM - 03/19/18 »
You are seeing the maximum turn speed indicator as described at the end of this video: http://xim.tech/start

Support / Re: My xim apex not work
« on: 11:55 PM - 03/19/18 »
Welcome to the community. Can you tell us if your hub is functional by plugging in the hub into your PC with your mouse attached to the hub? We need to verify that isn't an issue.

There are games that we support but mark them special in our support list because their aiming systems are poor. We mark those games with a "U" because they actually have unpredictable behavior (which is strange since controller players wouldn't like that either). The games you point out all have 'U' marks.

Support / Re: Apex not working
« on: 07:58 PM - 03/19/18 »
Sorry to hear about that. Can you please plug your hub into your PC with your mouse in it and tell us if all the ports on it are functioning?

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